There is a woman infamous amongst customer service staff in my city for being weird, awkward, difficult, rude, and everything in between (henceforth known as "Whackaloon"). She comes into town every day and apparently spends her life harassing the staff in various establishments. The list of places that know her on sight, include, but are not limited to: the council, the library, the chemists, the bank, various pubs, and the store I used to work in (as of today I am no longer a lingerie lackey - yay, no more general public!).
It is hard to explain if you've not dealt with her but this woman is so passive-aggressive, frustrating, and rude that dealing with her is utterly draining and either leaves you confused, or so angry you feel like you are going to transform into the Hulk.
There are many stories I could tell about her but I can feel myself tensing up at the mere memory of her so I will just settle for this one as it really is incredibly entitled.
Wee bit of background: I worked for a store that prides itself on its customer service. Most of the staff really will go above and beyond for customers, but there are limits.
Whackaloon once submitted a formal complaint to our store manger about a staff member (SM). The nature of her complaint was that she was walking into town one day when she saw SM drive past her without stopping. Our store manager asked her, "What was she supposed to do? Stop and give you a lift?" That, my friends, is exactly what Whackaloon thought she should have done, and was why she was complaining. Our store manager didn't take the complaint any further.
It is hard to explain if you've not dealt with her but this woman is so passive-aggressive, frustrating, and rude that dealing with her is utterly draining and either leaves you confused, or so angry you feel like you are going to transform into the Hulk.
There are many stories I could tell about her but I can feel myself tensing up at the mere memory of her so I will just settle for this one as it really is incredibly entitled.
Wee bit of background: I worked for a store that prides itself on its customer service. Most of the staff really will go above and beyond for customers, but there are limits.
Whackaloon once submitted a formal complaint to our store manger about a staff member (SM). The nature of her complaint was that she was walking into town one day when she saw SM drive past her without stopping. Our store manager asked her, "What was she supposed to do? Stop and give you a lift?" That, my friends, is exactly what Whackaloon thought she should have done, and was why she was complaining. Our store manager didn't take the complaint any further.

I freaking hate passive-aggresive people. They're manipulative button-pushers, act incredibly childishly and seem to take a silent delight in irritating others. It's sick.
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