Guest: yea Dave, I would like to book this room
Me: ok it's $148.99
Guest: no, no, no.....I saw it online for $110.
Me: ok let me check that....yes you can get that rate but it's non refundable
Guest: you're ripping me off....ok you know what you're pissing me off so here is what is going to happen. First, you're going to beg me to book this room and you're going to offer me the $110 as a REFUNDABLE rate
Me: ok I can't do that
Guest: shut your mouth when you're being talked to.......you're going to give me the $110 refundable and then you are going to ask my forgiveness for trying to rip me off. I may just decide to stay mad at you.
Me: sir, I......
Guest: werent you just told to shut your mouth? So if you want me as a customer you will do these things.
Me: let me put you on hold one moment
Guest: dont transfer me to someone else because if you do, I will blow up.
I transferred him to customer service anyway...lol
Me: ok it's $148.99
Guest: no, no, no.....I saw it online for $110.
Me: ok let me check that....yes you can get that rate but it's non refundable
Guest: you're ripping me off....ok you know what you're pissing me off so here is what is going to happen. First, you're going to beg me to book this room and you're going to offer me the $110 as a REFUNDABLE rate
Me: ok I can't do that
Guest: shut your mouth when you're being talked to.......you're going to give me the $110 refundable and then you are going to ask my forgiveness for trying to rip me off. I may just decide to stay mad at you.
Me: sir, I......
Guest: werent you just told to shut your mouth? So if you want me as a customer you will do these things.
Me: let me put you on hold one moment
Guest: dont transfer me to someone else because if you do, I will blow up.
I transferred him to customer service anyway...lol
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