When I take payment, I have very specific routines. Once you've let go of your money, I keep it to one side, fish out your change & keep it in my hand while your tickets print, then place the ticket & change into the return mechanism. Then I hold onto the money you used to pay until you walk away, so that it's there for comparisons in case of any disputes - this is a time-perfected technique based on experience.
So today, when you turned straight back & said "I gave you a tenner", you were just a smidge too quick, because the fiver you'd actually given me was still in my hand, see? ... Yeah, I don't blame you for not trying to press the issue.
Buh-bye!
So today, when you turned straight back & said "I gave you a tenner", you were just a smidge too quick, because the fiver you'd actually given me was still in my hand, see? ... Yeah, I don't blame you for not trying to press the issue.
Buh-bye!


Unsurprisingly they didn't ask for a count-down, and my total was accurate at the end of my shift.
Turns out he's a personal friend of the owner. I told him that the guy was already in my radar from previous occurrences and I was just firing a shot across his bow to keep repeats to a minimum. Boss wasn't having it, and I got a dressing down for embarrassing a friend and a customer.
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