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Most of my cws' favorite customer (because my cws can be dumb) called. Their response to him after hanging up on him is "I love Mr. Hailey!" and "I enjoy his questions!"
His care-takers should keep the phone away from him. At least he doesn't curse us out or argue.
But this is the guy who asks "In the Old Star Trek and in the Next Generation, what Class was the Enterprise?" "When people land on Mars, who would own Mars?" "In Stargate, what is the thing in front of the ship?"
Today I got him 2x.
First question:
Mr. Hailey: Do you go in a wormhole, do you time travel.
me: *pulling this shit out of my ass, because he just a shut-in who has no one to talk to so he calls us all day asking dumb-ass questions* No, with a wormhole, you change the distance you would travel than change the amount of time you travel.
MH: oh, so you just change the distance, you don't time-travel. Huh.
me: right.
MH: all-right, thank you.
He calls back latter:
MH: I was looking at a map, and it looks like Texas is bigger than some countries. Is that true?
me: Yes, Texas is bigger than some countries; It's bigger than Isreal and France.
MH: It's bigger than France, huh?
me: yes, it's bigger than France.
MH: ok, thanks.
More stupid:
Guy comes up wanting a room. I was busy looking for a cleaning person. Since all the cleaning women I incountered at work only speak Spanish, I find one I seen before but never talked to her before. But I heard her speaking Spanish with her cws. I speak to her in Spanish because a male customer complained about a leak in the bathroom. She replies huffily that she speaks english. She said Henry cleans the bathrooms. I ask her to call him, since I don't know where he is and she has a radio and so does Henry. Shit, why people make my life difficult? She should have offered to call him then expect me to find him, since there are 7 fucking levels he could be on.
Anyway, guy wanting a room follows me. He asks for a room. I get him signed up and then he asks if I can hold it for 5 min., I'm confused, and asked him to clear himself up. He explained he need to get a laptop. I already open the room so I tell him he can come back, I'll just lock up the room. He leaves his books in the room. These books have hold wrappers, meaning he got them from the Hold shelves, which is 2 feet from the laptop desk. Why didn't he get the laptop when he was down there?
Latter I go around, cleaning up and dumbass who got a room is on the catalog looking for a book by 50 cents. OF course, he is looking in the wrong catalog. I try to point it out but he acts like he know what he is doing. But finally I got him on the right catalog, and I tell him to type in the right title. He types in "50 law". NOthing. We try the author's name. Oddly, the catalog does not catalog books by the author's real name, but under "50 cents" going by "50 cents" as the author, find the fucking title is "50th law". And there are no available copies.
Then latter another moron comes in, while I'm on the first floor, asking if we have a vending machine. I tell him in the teen room, but he can't bring the food or drinks out of the teen room; if he does, he has to take the items outside. He said there is no reason for him to do that. Then 10 min. latter he asks me to look up a book for him. I find it and tell him it's on the second floor, here is the call no. He comes back and wants to leave the book with me while he goes outside. I asked him why didn't he go outside before he went for the book. He said he had to go get his dad's library card. His dad is at the door on his cell phone. Ok fine, and the moron comes back 10 seconds latter. I point the guy to the self-check out coutner. OF course, even with the instructions/pictures on the screen, he mucks that up. He was nice enough, but I just found the whole business with him a headache.
Also on the phones, a guy wants the lyrics to "Autumn Leaves". This is another one of those lonely people (or maybe no one wants to talk to them since they are tedious) who call us all the time. That sounded like a popular song, so I was happy just to find 2 different songs by that title. Of course, asking him, "there are two diff. titles by that name, is the one sung by Ed Sheeran or the version sung by Frank Sinatra, also Nat King Cole, also by ERic Clapton." AT least the man knew the first line.
Song starts:
The falling leaves drift by the window
The autumn leaves of red and gold
I see your lips, the summer kisses
The sun-burned hands I used to hold
Guy was happy by that.
Unfortunately, co-irker turned around and said, "Dmfan, I didn't realize you felt that way for me" I said (becuse I'm not quick-witted), "Yeah, I was giving you the finger while I was reading the lyrics."
more stupid things happened, but I have a headach now, maybe I'll post them latter.
His care-takers should keep the phone away from him. At least he doesn't curse us out or argue.
But this is the guy who asks "In the Old Star Trek and in the Next Generation, what Class was the Enterprise?" "When people land on Mars, who would own Mars?" "In Stargate, what is the thing in front of the ship?"
Today I got him 2x.
First question:
Mr. Hailey: Do you go in a wormhole, do you time travel.
me: *pulling this shit out of my ass, because he just a shut-in who has no one to talk to so he calls us all day asking dumb-ass questions* No, with a wormhole, you change the distance you would travel than change the amount of time you travel.
MH: oh, so you just change the distance, you don't time-travel. Huh.
me: right.
MH: all-right, thank you.
He calls back latter:
MH: I was looking at a map, and it looks like Texas is bigger than some countries. Is that true?
me: Yes, Texas is bigger than some countries; It's bigger than Isreal and France.
MH: It's bigger than France, huh?
me: yes, it's bigger than France.
MH: ok, thanks.
More stupid:
Guy comes up wanting a room. I was busy looking for a cleaning person. Since all the cleaning women I incountered at work only speak Spanish, I find one I seen before but never talked to her before. But I heard her speaking Spanish with her cws. I speak to her in Spanish because a male customer complained about a leak in the bathroom. She replies huffily that she speaks english. She said Henry cleans the bathrooms. I ask her to call him, since I don't know where he is and she has a radio and so does Henry. Shit, why people make my life difficult? She should have offered to call him then expect me to find him, since there are 7 fucking levels he could be on.
Anyway, guy wanting a room follows me. He asks for a room. I get him signed up and then he asks if I can hold it for 5 min., I'm confused, and asked him to clear himself up. He explained he need to get a laptop. I already open the room so I tell him he can come back, I'll just lock up the room. He leaves his books in the room. These books have hold wrappers, meaning he got them from the Hold shelves, which is 2 feet from the laptop desk. Why didn't he get the laptop when he was down there?
Latter I go around, cleaning up and dumbass who got a room is on the catalog looking for a book by 50 cents. OF course, he is looking in the wrong catalog. I try to point it out but he acts like he know what he is doing. But finally I got him on the right catalog, and I tell him to type in the right title. He types in "50 law". NOthing. We try the author's name. Oddly, the catalog does not catalog books by the author's real name, but under "50 cents" going by "50 cents" as the author, find the fucking title is "50th law". And there are no available copies.
Then latter another moron comes in, while I'm on the first floor, asking if we have a vending machine. I tell him in the teen room, but he can't bring the food or drinks out of the teen room; if he does, he has to take the items outside. He said there is no reason for him to do that. Then 10 min. latter he asks me to look up a book for him. I find it and tell him it's on the second floor, here is the call no. He comes back and wants to leave the book with me while he goes outside. I asked him why didn't he go outside before he went for the book. He said he had to go get his dad's library card. His dad is at the door on his cell phone. Ok fine, and the moron comes back 10 seconds latter. I point the guy to the self-check out coutner. OF course, even with the instructions/pictures on the screen, he mucks that up. He was nice enough, but I just found the whole business with him a headache.
Also on the phones, a guy wants the lyrics to "Autumn Leaves". This is another one of those lonely people (or maybe no one wants to talk to them since they are tedious) who call us all the time. That sounded like a popular song, so I was happy just to find 2 different songs by that title. Of course, asking him, "there are two diff. titles by that name, is the one sung by Ed Sheeran or the version sung by Frank Sinatra, also Nat King Cole, also by ERic Clapton." AT least the man knew the first line.
Song starts:
The falling leaves drift by the window
The autumn leaves of red and gold
I see your lips, the summer kisses
The sun-burned hands I used to hold
Guy was happy by that.
Unfortunately, co-irker turned around and said, "Dmfan, I didn't realize you felt that way for me" I said (becuse I'm not quick-witted), "Yeah, I was giving you the finger while I was reading the lyrics."
more stupid things happened, but I have a headach now, maybe I'll post them latter.
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