So a female sc comes up to the front desk.
sc: I want the email of the head of the library.
me: depending on the problem, it could be different people
note: for ex., if it was problem with her account, liek she doesn't believe she owes $90 for a book she never brought back, it would go to the Circ. super.
sc: I just want the head of the library.
me: what is the problem?
sc: I came in because my card is expired and they are saying I owe money for a book.
me: ok *starts looking up the email for Circ. super.*
sc: I tried to find a parking place but that side of the street is blocked off. I was told that Parking was $2 an hour, so the first hour should be free.
me: sorry, you would have to pay $2 for the first hour.
sc: you should have 5 min. parking for free so a person can drop off their books and get a library card.
me: we do have a drive up drop box.
sc: but you should have a 5 min. parking for free so someone can get their library card.
me: there are libraries that you don't have to pay parking at.
sc: we'll what if I want to come to the downtown one? (note, we are at the downtown one)
me: unfortunately you would have to pay for parking.
sc: now I have a ticket.
me: here is the Chief's email.
sc: what's your name?
Me: dmfan. But I'm not on this desk all the time, so if you ask for me by name you might not find me.
sc: *walks away*
Wow. It sucks to get a parking ticket, but thinking it's our fault?
sc: I want the email of the head of the library.
me: depending on the problem, it could be different people
note: for ex., if it was problem with her account, liek she doesn't believe she owes $90 for a book she never brought back, it would go to the Circ. super.
sc: I just want the head of the library.
me: what is the problem?
sc: I came in because my card is expired and they are saying I owe money for a book.
me: ok *starts looking up the email for Circ. super.*
sc: I tried to find a parking place but that side of the street is blocked off. I was told that Parking was $2 an hour, so the first hour should be free.
me: sorry, you would have to pay $2 for the first hour.
sc: you should have 5 min. parking for free so a person can drop off their books and get a library card.
me: we do have a drive up drop box.
sc: but you should have a 5 min. parking for free so someone can get their library card.
me: there are libraries that you don't have to pay parking at.
sc: we'll what if I want to come to the downtown one? (note, we are at the downtown one)
me: unfortunately you would have to pay for parking.
sc: now I have a ticket.
me: here is the Chief's email.
sc: what's your name?
Me: dmfan. But I'm not on this desk all the time, so if you ask for me by name you might not find me.
sc: *walks away*
Wow. It sucks to get a parking ticket, but thinking it's our fault?
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