sc : sucky customer
me :
Yesterday is the first time I seen this woman. She wanted to see if we had headphones she could rent from us since she needs to take a test. Um, no (that sounds gross, though in H.S. we had vynal ones but those you could clean). She asked if we sold any. I told her they sell them downstairs for $2. She said, "That is too expensive, I only have $5."
Today she is on one of the computers. She used up an hour; before her time was up she wanted more time. When she came up to me for more time I was away from the desk helping a woman find divorce books. She only had a min. left so I told the divorce woman how to write down the call number and how to find the book, then went to my computer and gave the woman 35 extra min.
Of course I'm getting up from the desk a lot because I'm helping people.
At some point the woman calls out "hey!"
I go to see what she wants and ask her to lower her voice.
sc: I only have 55 seconds left! I am taking a test! I need 10 more min!
me: I'll add more time.
I add 11 min.
a min. latter
sc: hey! My time went out! YOu didn't add time!
me: yes I did. I gave you 11 min.
sc: the computer logged off!
me: do you want me to log you back on?
sc: NO! YOu didn't add more time!
me: ma'm can you lower your voice?
sc: Last time you only gave me 20 min!
me: no, I gave you 35 min.
sc: NOw I lost the job! I had an hour and 1/2 to take it!
me: you should have gotten me earlier.
sc: you weren't at your desk! I looked and I didn't see you!
me: I was helping other people, but the last 5 min. I was at my desk.
me: *walking away*
sc : *probably calling me a bitch; sounded like it*
me: ma'm can you calm down? you are disturbing other people.
sc: you the one raising your voice!!
me: *calls security, goes back to my desk*
sc: *comes to my desk* I want more time.
me: no, you have to calm down.
sc: you don't know me when I'm not calmed down! *tries to stare me down*
me: I can't give you more time. *shows her sign* you only get 1 1/2 hours a day.
sc: no one else is waiting!
me: sorry, I can't give more time (considering I was willing to, but you are acting like an asshole, being loud and bothering other people).
sc: I'm not leaving!
me: I am *I get up and go to the stairs waiting for Security)
sc: (two min. latter) *passing me by the stairs* I'm going across the street to complain about you (I guess she means across the plaza to the administration building)
5 min. latter.
cw: hey, she wants to get back on the computer.
me: has she calmed down
cw: *doesn't say anything*
sc comes up.
cw: I don't know how to log her in.
me: ask her (and she's in hearing distance) for her card and her password.
cw: can I have your card and password? *to me* she also wants to talk to the librarian in charge. *cw gets her card, hands it to me and gets on the phone.*
me: *to cw* I need her password.
cw is on the phone.
me: *to sc* I need your password
sc: *glares at me* I'm not talking to you. I'm not dealing with you. He didn't ask for my password
me: *fucktard, you know you always give your password, should have joked, "Is it Jesus?" because a lot of customers use his name as a password.*
I get up and leave and finally find the librarian in charge and tell her the story.
REally, sorry your time ran out, that's frustrating, but don't take your frustrations on me.
me :
Yesterday is the first time I seen this woman. She wanted to see if we had headphones she could rent from us since she needs to take a test. Um, no (that sounds gross, though in H.S. we had vynal ones but those you could clean). She asked if we sold any. I told her they sell them downstairs for $2. She said, "That is too expensive, I only have $5."
Today she is on one of the computers. She used up an hour; before her time was up she wanted more time. When she came up to me for more time I was away from the desk helping a woman find divorce books. She only had a min. left so I told the divorce woman how to write down the call number and how to find the book, then went to my computer and gave the woman 35 extra min.
Of course I'm getting up from the desk a lot because I'm helping people.
At some point the woman calls out "hey!"
I go to see what she wants and ask her to lower her voice.
sc: I only have 55 seconds left! I am taking a test! I need 10 more min!
me: I'll add more time.
I add 11 min.
a min. latter
sc: hey! My time went out! YOu didn't add time!
me: yes I did. I gave you 11 min.
sc: the computer logged off!
me: do you want me to log you back on?
sc: NO! YOu didn't add more time!
me: ma'm can you lower your voice?
sc: Last time you only gave me 20 min!
me: no, I gave you 35 min.
sc: NOw I lost the job! I had an hour and 1/2 to take it!
me: you should have gotten me earlier.
sc: you weren't at your desk! I looked and I didn't see you!
me: I was helping other people, but the last 5 min. I was at my desk.
me: *walking away*
sc : *probably calling me a bitch; sounded like it*
me: ma'm can you calm down? you are disturbing other people.
sc: you the one raising your voice!!
me: *calls security, goes back to my desk*
sc: *comes to my desk* I want more time.
me: no, you have to calm down.
sc: you don't know me when I'm not calmed down! *tries to stare me down*
me: I can't give you more time. *shows her sign* you only get 1 1/2 hours a day.
sc: no one else is waiting!
me: sorry, I can't give more time (considering I was willing to, but you are acting like an asshole, being loud and bothering other people).
sc: I'm not leaving!
me: I am *I get up and go to the stairs waiting for Security)
sc: (two min. latter) *passing me by the stairs* I'm going across the street to complain about you (I guess she means across the plaza to the administration building)
5 min. latter.
cw: hey, she wants to get back on the computer.
me: has she calmed down
cw: *doesn't say anything*
sc comes up.
cw: I don't know how to log her in.
me: ask her (and she's in hearing distance) for her card and her password.
cw: can I have your card and password? *to me* she also wants to talk to the librarian in charge. *cw gets her card, hands it to me and gets on the phone.*
me: *to cw* I need her password.
cw is on the phone.
me: *to sc* I need your password
sc: *glares at me* I'm not talking to you. I'm not dealing with you. He didn't ask for my password
me: *fucktard, you know you always give your password, should have joked, "Is it Jesus?" because a lot of customers use his name as a password.*
I get up and leave and finally find the librarian in charge and tell her the story.
REally, sorry your time ran out, that's frustrating, but don't take your frustrations on me.
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