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This happened during Hellmonth, otherwise known as the month where petrol vouchers were being handed out. Now, we have a policy that clearly states both on the voucher and also on the signs that you can only use a petrol voucher for ONE transaction. That doesn't mean one sale, it means you use it on your car OR your petrol cans, NOT both.
Mr SC thought different. He thought he was SPESHUL.
He first indicated his SCness by honking his horn loudly and obnoxiously when his pump wasn't authorised one second after he put the nozzle in the car. I went out cuz, silly me, I thought it might be a disabled person needing assistance. Mr SC bitched about having to wait, I pointed out that the forecourt was crammed full of vehicles and there was a giant queue of customers so it was normal to have to wait a little while. Mr SC then mentioned that he was in a hurry as he had a petrol voucher and wanted to use it.
He had two large jerrys and was filling his car as well. I pointed out that he could only use it on either the jerrys or the car, but like a lot of SCs he ignored me. I could see that my collegue Hannah needed some help dealing with the astronomic queue so I excused myself and went back inside.
Cut to Mr SC coming in to pay. As it happened, Hannah was the one to serve him and after she told him the policy regarding petrol vouchers, which I had already told him once, he exploded with rage and demanded to see a manager RIGHT NOW. I told Hannah to go and phone the manager, cuz to my mind, we're not being paid enough to be yelled at so better get a manager over. XD Hannah rang over the road as neither of our petrol station managers were in that day; the only one she could get hold of was the main manager, Bruce.
Bruce came over straight away. Mr SC was smug as hell, bitching about the injustice and making little snide remarks about how he was going to get his own way and probably free petrol into the bargain. We fielded his nastiness as best as we could and continued serving the sane customers. Bruce came over and talked to Mr SC... who's smug attitude vanished as Bruce told him that we were right and that he was going to uphold the policy. Mr SC then proceeded to go nuttier than squirrel poo, screaming that everyone else let him have two transactions on a petrol voucher and that he wanted freebies or he'd never come back. Bruce told him that unless he calmed down, he'd find himself banned for life.
Result being; Mr SC paid up and left in a huff; hopefully, we won't see him again. XD
Mr SC thought different. He thought he was SPESHUL.
He first indicated his SCness by honking his horn loudly and obnoxiously when his pump wasn't authorised one second after he put the nozzle in the car. I went out cuz, silly me, I thought it might be a disabled person needing assistance. Mr SC bitched about having to wait, I pointed out that the forecourt was crammed full of vehicles and there was a giant queue of customers so it was normal to have to wait a little while. Mr SC then mentioned that he was in a hurry as he had a petrol voucher and wanted to use it.He had two large jerrys and was filling his car as well. I pointed out that he could only use it on either the jerrys or the car, but like a lot of SCs he ignored me. I could see that my collegue Hannah needed some help dealing with the astronomic queue so I excused myself and went back inside.
Cut to Mr SC coming in to pay. As it happened, Hannah was the one to serve him and after she told him the policy regarding petrol vouchers, which I had already told him once, he exploded with rage and demanded to see a manager RIGHT NOW. I told Hannah to go and phone the manager, cuz to my mind, we're not being paid enough to be yelled at so better get a manager over. XD Hannah rang over the road as neither of our petrol station managers were in that day; the only one she could get hold of was the main manager, Bruce.
Bruce came over straight away. Mr SC was smug as hell, bitching about the injustice and making little snide remarks about how he was going to get his own way and probably free petrol into the bargain. We fielded his nastiness as best as we could and continued serving the sane customers. Bruce came over and talked to Mr SC... who's smug attitude vanished as Bruce told him that we were right and that he was going to uphold the policy. Mr SC then proceeded to go nuttier than squirrel poo, screaming that everyone else let him have two transactions on a petrol voucher and that he wanted freebies or he'd never come back. Bruce told him that unless he calmed down, he'd find himself banned for life.
Result being; Mr SC paid up and left in a huff; hopefully, we won't see him again. XD
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