Shut Down

[Gaki]

SC gets 45 dollars worth of lottery tickets and then hands me a winner to redeem. I do so. Said winner is 250.00. Great. So with basic math that comes to 205.00. Great, wonderful, would be if I weren't a GAS STATION.

I tell her that I can only give her 100 in cash and the rest must be on a money order. Cue insta-bitch. This WHOLE interaction is with me VERY calm with a stoic facial expression. I think it made her even more mad because I knew she would have to relent. There was no other option.

SC: I don't want a money order.
Me: I can only cash 100 dollars.
SC: So give me the ticket back.
Me: I cannot give the ticket back because it has already been redeemed here.
SC: So I can't get it BACK?
Me: No.
SC: Well I DON'T want a money order. I didn't know that. You should have TOLD me.
Me: I didn't know it was 250 dollars.
SC: YOU should have CHECKED.
Me: We have no way of doing that on this lottery machine. We have a customer checker all the way over there but I will not check EVERY ticket to make sure it is less than one hundred dollars.
SC: Well I DIDN'T KNOW THIS. YOU SHOULD TELL PEOPLE.
Me: *points to the sign that's three inches from her face* It's right there.
SC: Well I don't understand why I can't just get the ticket back.
Me: It's already done with. It would say that it was previously paid.

After I give her the run around for a few minutes she finally relents and gets the money order because I tell her how they work (but banks are closed tomorrow, OOOOH THE KARMA. IT FILLS ME WITH JOY.) and her boyfriend pretty much tells her that it's her only option and it's not a big deal.

She didn't want a money order because she didn't KNOW WHAT THEY WERE.

My CW told me that his favorite part was when I pointed at the sign.

[MoonCat]

Didn't know what a money order is? Wow.

[Akasa]

HOW do these people function?!

[Aethian]

When I used to do lottery, of course I think we are in different states, we had the ability to check them through on the machine. Anything over a programmed amount in the machine would make us verify if we were to cash it or not. But then this was also almost 8 years ago.

My big question, why was she able to scratch the tickets before paying for them?

[dbuzman]

When I used to do lottery, of course I think we are in different states, we had the ability to check them through on the machine. Anything over a programmed amount in the machine would make us verify if we were to cash it or not. But then this was also almost 8 years ago.

My big question, why was she able to scratch the tickets before paying for them?

Sc selected 45 dollars of tickets and gave the OP a winning one that Sc had with her. So paying for the new ones with the winner.

[aurelemsrealm]

Such things make me glad lottery machines in my state have the ability to perform ticket inquiries. We also have signs posted stating that we reserve the option to pay out winnings by money order. I just wish more coworkers would learn to run inquiries before running ticket cash. Then again, as a clerk, I'm extremely picky about anything that affects my till. Side note, I've come to the conclusion after years of c-store work that heavy lottery players are among the worst category of sucktomer plaguing c-store employees.

[Shalom]

Heck, I'd prefer a money order, were I in her shoes. I'm not happy walking around with big woodges of cash in my pockets.

[Aethian]

Sc selected 45 dollars of tickets and gave the OP a winning one that Sc had with her. So paying for the new ones with the winner.

This is why I need to go back to bed when I wake up before my alarm.

[shopgirl15]

I've never had to use or get a money order but even I know what they are.

[pzychobitch]

heavy lottery players are among the worst category of sucktomer plaguing c-store employees.

Yeah no shit... I had one guy play about 1300 dollars worth of scratch offs in the span of about 2 hours. I lost count, but my estimate was he lost about 8 or 900 dollars.

[depechemodefan]

There are people who call the library everyday to find out the winning pick3/4/5 numbers for last night's/this morning's game. Why call us? There's an 800 number to call, you probably wait as long with that as wait for us. Or pass by the place you bought the ticket tonight, when you go buy tomorrows ticket.

[Mike Taylor]

HOW do these people function?!

On primitive Zilog Z-80 processors run by elderly hamsters on rusty wheels.

[dalesys]

HOW do these people function?!

On primitive Zilog Z-80 processors run by elderly hamsters on rusty wheels.

Nope. Random wired RTL SSI powered by Raid'd roaches on a treadmill.

*RTL= Resistor Transistor Logic. Next came DTL, TTL, MOS & CMOS...
*SSI Small Scale Integration. A few gates or flip-slops on a chip.

[rose_metal_nz]

I've never had to use or get a money order but even I know what they are.

I don't is it an American thing?

[Ironclad Alibi]

I don't is it an American thing?

Money orders got their start in Great Britain. They are similar to a cashiers check.