Prepay Goodies

[thehuckster]

wtf is so hard about this?

gee pay at the pump with a card or walk the tooshie inside and pay there. and you can even buy prepaid cards - which i suspect is what the promotion is for.

The only inconvenience I can possibly see in this is when you prepay you have to actually think about how much money it will take to fill your tank, and if you wind up pumping less than that, it's a big annoyance to get the difference back.

But, I've been pumping fuel at prepay stations for over 10 years and never had a problem with this... mainly because I always use credit or debit cards.

[PepperElf]

wtf is so hard about this?

gee pay at the pump with a card or walk the tooshie inside and pay there. and you can even buy prepaid cards - which i suspect is what the promotion is for.

SC: THIS IS BECAUSE YOU DON'T TRUST YOUR CUSTOMERS!!!
Me: Believe me, the people who steal from us are NOT considered customers.
SC: ....*brain explodey*

I love it!

[Gaki]

And so it has begun.

SC: I've never had to prepay at any of [company] before.
Me: We just started it last week. The trade off is [REALLY AWESOME PROMOTION.]
SC: ......Well I guess I'll use that. But it still sucks.


SC: *over the intercom* TURN ON THE PUUUUMMMMP!!!
Me: I'm sorry sir but we've gone to prepay or pay at the pump with your card only. The button you're pressing has been deactivated.
SC: YOU'VE GOTTA BE KIDDING ME.


SC: Well that's the only reason I ever came here! I'll go somewhere else!
Me: I'm not sure where you'll go since everyone else does it too. By the way, have [REALLY AWESOME PROMOTION.]
SC: .......hmmf.


SC: THIS IS BECAUSE YOU DON'T TRUST YOUR CUSTOMERS!!!
Me: Believe me, the people who steal from us are NOT considered customers.
SC: ....*brain explodey*


SC: Did you do it because people were leaving with it?
Me: No, if that were the case we would have gone to it about five years ago. It was just as bad then as it was three days ago. We did it for [REALLY GREAT PROMOTION].
SC: Oh. I thought...
Me: We've lost millions of dollars over the years. If that was the reason, it would have been long before we ever lost all that money.
SC: .....*defeated*


SC: I'm NEVER coming here AGAIN. WHAT IS YOUR MANAGER'S NAME!?
Me: That's your choice, we respect that and here, you can have corporate's number instead since yelling at my manager won't do much.
SC: ....*brain explodey*


For some reason all of these customers seem to think that talking to the manager will get them somewhere. No sweetie, the manager didn't make this decision. And no, it's not just THIS store. It's all of them. So good luck finding a station that will let you pump before you pay (there are none anymore). I've also decided to make a sport of watching all the people who go up to pumps 15-18 and seeing them stand there for a little while before they realize that oops. They can't steal gas anymore. Some of them just leave without doing anything and some of them just use their card out there and just take like 10.00 worth or 5.00. I have had about two people who I'd NEVER SEEN BEFORE come in from those pumps, hand me ten dollars and ask me when we went to prepay as if they came all the time and they were "regulars" or something. Believe me, honey, you ain't a regular. I know them all. Funny how they never come back.

I'm just hoping that I'm there when my favorite blue Jeep Grand Cherokee comes back to pump 15. Then I can wave at him. Oh man you're gonna take this reaaaaaal hard, ain't cha buddy?