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Oh, trust me, we have been making so many jokes about our customers illiteracy.
Made even more fun by the fact we're a two uni town.
Customer Illiteracy is a universal problem . . . I live in a city with SIX colleges/universities and we STILL have folks who can't read or even be bothered to pay attention.
BTW, Welcome to CS.
Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)
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