It's the principal of the matter (warning for use of the B word?)

[Talasar]

It's been a while since I posted last but I have a couple stories to share.

Background:
I work thirdshift (Graveyard) at a C-store I'm one of two fully trained Assistant Managers.

No ID no Smokes

SFL- Sucky Flu Lady
SFLS- Sucky Flu Lady's Son.
C- Coworker
Me-
w- Manager

This one happened the day before our quarterly inspections so for once Thirdshift was double covered C was running the register while I ran around doing all the last minute cleaning. C happens to be new but he's a big boy and has bouncer experience.

SFLS- I'd like a pack of Pyramid Red 100's
C- Sure can I see your ID?
SFLS- I don't have it but I shop here all the time!
C- I'm sorry unless I see your ID I can't sell you smokes.
SFLS-Well there for my mother she's sick with influenza!
C- Sorry I can't do it.
SFLS- I shop here all the time! She's sold to me! *points at me while I'm changing tags*
Me- I don't remember ever selling to you. Regardless if he asked for ID we need to see. It's the law.
SFLS- I know it's the law but it's the principal of the matter!*Storms out*
SFL-*storms in* I need a pack of Pyramid Red 100's.
C- We still need his ID without it'd be a double sale which is still illegal.
SFL- CAN'T YOU SEE I'M SICK I DON'T WANT TO GO TO ANOTHER STORE! WHERE'S YOUR MANAGER?!
Me- I'm the MOD We still need his ID to sell to you otherwise it's a double sale because HE asked for the cigarettes first. I'm sorry but without it we can not legally sell to you right now.
SFL- Fine! I'll be back when your manager is here! *storms out*

Bonus scene:

Ten minutes later:

SFL-*storms back in the store* I want both your names!
C-*points to name tag* I'm C
ME- I'm Talasar, W the manager will be here at six. Have a great day I hope you feel better.
SFL- BITCH!*leaves*

Bonus Bonus Scene:

ten minutes before I left.

SFL-*walks in* I want to complain about the two people working last night C and Talasar!
W- What'd they do ask you for ID?
SFL-
W- Yeah that's their job. *turns to me* Keep doing your job.
Me- Yes boss.
SFL-*slinks out of the door muttering*


I always get gas at this time and never have to prepay!:

I make everyone prepay during my shift because I refuse to have a drive off. I'm six months and counting since my last one.

CS- None regular that I have never seen before
Me-

I'm inside cleaning my tea urns because C doesn't clean them like I do so I have to make them extra clean on my nights. I'm a bit OCD about them, when I here the registers start beeping for fuel authorization.

Me- *walks over to the intercom* Welcome to [C-store] pump 2 if you could please pay outside at the pump or come in a prepay that'd be great!
CS-*looks at me and flips the lever on the pump down and then back up to send the authorization request again*
Me- *repeating myself slowly* Pump 2 if you could please pay outside at the pump or come in and prepay that'd be great. *staring right at him*
CS- *looks at me again makes a gesture that conveys 'start the F***ing pump*
Me- Sir we're pre-pay only at this time so either you can pay at the pump or come inside and prepay.
CS-*more gesturing but stomps inside* I get gas here every night at this time and never have to prepay!
Me- I work five nights a week on this shift. Why have I have never seen you before if you come here to get gas here at this time?
CS-Well I want to fill it up!
Me- Sorry I can't authorize the pumps for a post at this time. If you have a ball park for how just filling it'll take I can prepay it for that and just refund the difference.
CS- *slams card on the counter* what if I just leave this in here then if I drive off you can just charge me!
Me- Sorry, but I where to charge your credit card after you left that would technically be thieft on my part and could the store in a lot of trouble. Also that card could decline or have insufficient funds. Now do you have a ball park on how much gas you want?
CS-F*** you bitch! I'll just go get gas elsewhere!*snatches his card up flips me off and storms out*
Me-Have a great night.

My store is the cheapest gas in the area by 10 cents.

My Bathroom still closes at 10pm:

DD- Drunk dude
Me-

DD-*wanders in the store and back to where the bathroom is at while I help customers*
Me-*trying to catch him before he gets back there*Bathroom's closed!
DD-*doesn't hear me* *I hear him try to open the door a few times before he comes up* Can I get the key to the bathroom?
Me- My bathrooms are closed.
DD- The sign says ask attendant for key.
Me- The sign also says the bathrooms close at 10pm until 6am.
DD- Bitch! *stumbles out to stand by his car again then leaves*

End

Edit for uncensored F bomb

[mjr]

With the guy freaking out over not being able to pump his gas without prepaying I have a sneaking suspicion that he was planning on doing a gas & dash...and you thwarted that particular little plan Sucks to be him!

I think this is why more and more fuel stations are going to a "pay at the pump" or a pre-pay system.

And I think here in the U.S., a lot of the pumps stop at $75.

Anyway, SC story:

The fast food place I worked at had a gas station attached to it. The manager (who was actually cool) caught a guy trying to do a drive off one day. She got his plate number, and ran out the front door, and yelled at him at the top of her lungs, "I caught you, you Son of a B*TCH!!"

Then she came back in, called the police, and we had a good laugh about it.

[Lace Neil Singer]

Sucky Flu Lady does not have flu. Cuz when you have actual flu, it's a struggle just leaving your bed to go pee, let alone to hare round town in search of smokes! XD

[csquared]

With the guy freaking out over not being able to pump his gas without prepaying I have a sneaking suspicion that he was planning on doing a gas & dash...and you thwarted that particular little plan Sucks to be him!

I have to wonder about the prepay also. He had a card. Why not use it at the pump? Stolen maybe?

[Lovecats]

I always pay at the pump. It's convenient and no waiting in line to pay anyway. If he had a card what was his problem?

[taxguykarl]

I always pay at the pump. It's convenient and no waiting in line to pay anyway. If he had a card what was his problem?

My suspicion is that the card was not the SC's or there was not enough for his likely fill-up. IOW, a would-be pump and run.

As for SFL, Lace is right: If SFL really had any serious flu, she would not have the energy to cross town for smokes. Come to think of it, she shouldn't be smoking at all while she recovers from the flu.

[Tama]

Or maybe he has a certain card whereby if you use it at the pump your WHOLE ACCOUNT or limit is drained/reached.

Smoking during the flu, bad idea.

[Jay 2K Winger]

Nice serving of PWNADE(TM) to the Flu Lady!

[wolfie]

Me- Sorry I can't authorize the pumps for a post at this time. If you have a ball park for how just filling it'll take I can prepay it for that and just refund the difference.
CS- *slams card on the counter* what if I just leave this in here then if I drive off you can just charge me!
Me- Sorry, but I where to charge your credit card after you left that would technically be thieft on my part and could the store in a lot of trouble. Also that card could decline or have insufficient funds. Now do you have a ball park on how much gas you want?
CS-F*** you bitch! I'll just go get gassteal elsewhere!*snatches his card up flips me off and storms out*
Me-Have a great night.

My store is the cheapest gas in the area by 10 cents.

Fixed that for you. For that "customer", your store doesn't have the cheapest gas - a place that doesn't take precautions against gas-and-dash does.

And I think here in the U.S., a lot of the pumps stop at $75.

Found out the hard way that Pilot stops at $997, even if the volume your card is authorized for would come out to a higher amount. PITA if your company's fuel cards have to be authorized for each transaction.

[XCashier]

When oh when will people figure out that No ID = No Cigarettes?! It's not like it's a new concept; cigarette sellers have only been asking for ID for the last several decades. Odds are, the cigarette seller doesn't know you from Adam. If you wish to partake of the forbidden adult pleasures of tobacco and booze, prove that you are old enough to do so. It's that damned simple.

I concur; if you've got the flu, what the are you doing running around buying cigarettes?! OTC medicines, tissues, soup, perhaps, but cigarettes?!

And Gas Man...usually when someone throws that big of a conniption fit, they've got something to hide. They're no different than the ones who try to buy booze or cigs without ID. He's ticked off that you're too smart for him, so he's going to act all shocked and offended that you're demanding he prepay his gas because he's such an upstanding citizen who'd never stoop to breaking the law.

Love how they all called you "bitch". Dull-witted schemes, dull-witted insults.

[PepperElf]

I'm inside cleaning my tea urns because C doesn't clean them like I do so I have to make them extra clean on my nights. I'm a bit OCD about them, when I here the registers start beeping for fuel authorization.

Off topic but... personally I don't think of something like that as being "OCD"... not when it helps prevent illness and means better-tasting product.

CS- *slams card on the counter* what if I just leave this in here then if I drive off you can just charge me!

The fact he even went there makes me wonder if his card WAS stolen or would have NSF. I mean if he had a card in the first place why couldn't he have prepaid? ... unless of course he already knew the card was no good.

[Solacelawlz]

that bathroom closes story brings back memories when i worked at enmark! the guy threatened to pee on the floor and i was like go ahead this isn't my store and the cameras are watching you so let a rip!! haha

[Teskeria]

Most gas stations authorize for $100.00. A few do $90 and $125 and there is one chain (I forget which, only saw their auth twice) that authorized $150.00. Most gas stations also don't bother releasing their hold when they make the actual charge for what you pumped. So the hold stays on tying up that credit for 8-12 BUSINESS days. A good reason NOT to swipe at the pump.

That being said, I would just go in and pay. Even when it is bad weather, and I have trouble balancing. Simple solution.

[NCO]

Pre-pay gas has always been a no-brainer for me. Right after Katrina when gas really spiked around here to $3/gallon, stores started requiring pre-pay and it didn't go over well at all. I was in a store where I was a regular one day and the cashier had just got done being bitched out by an SC over pre-pay. She said something to me about it when I was at the register.

With a line of customers behind me, I said "I tell you what. Let me go put this beer in my car then I'll come back in and pay you for it."

I could actually hear the mental gears grinding behind me in line. Then a few laughs. The cashier just smiled. As I walked out, I heard someone say "good point."

[Lace Neil Singer]

Love how they all called you "bitch". Dull-witted schemes, dull-witted insults.

One of my unofficial rules is that the moment an SC starts flinging insults, it's game over. I won't serve anyone who's being that rude, and if my manager is near, they're gonna get it in the neck.