We technically had staff only bathrooms at the repair center. Unfortunately for us, they were very visible from the counter and the manager had no spine when it came to "potty emergencies." Not a real issue to me, because with at least two of us working in office at the time, we rarely had issues with keeping an eye on customers and keeping them out of our file folders.
I so wanted to get snarky and respond one time with, "I'm sorry, behind those doors are only the pots they give us to piss in."
I so wanted to get snarky and respond one time with, "I'm sorry, behind those doors are only the pots they give us to piss in."


In several cases, the mum has been wandering around the kiosk looking at stuff and ignoring the child's pleas to go to the loo, and has only agreed after the child looked in danger of wetting themselves. Surely it makes sense to take the child to the loo the moment they say they need it?
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