Hi guys, haven’t posted in a little while. Not been the best of times outside of work so I just haven’t had the energy to sit down and type a post without giving up half way through, so this thread is a big compilation of different shifts. I will type my personal grievances in Advice at some point in the near future.
I’ll just jump straight into it.
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SC: Excuse me, but I left a scarf in here and I was wondering if I could have it back.
Me: I will just go and look out the back and see if it is in lost property. What colour is it?
SC: I dunno. Can’t remember.
Me: OK I will go and see if we have any scarves at all.
I went out the back and had a look. Nothing had been handed in.
Me: I’m sorry but there are no scarves out the back.
SC: Oh no! I need that scarf! It has sentimental value!
Me: When exactly did you leave it here?
SC: I dunno. Some time before Christmas I think.
Me: So nearly three months ago?
SC: What does that matter? You should have it! Go and look again!
I went in the cellar and ate a bag of bar snacks. I returned five minutes later.
Me: No, sorry. It’s not there.
SC: I need it! It’s cold out there!
It didn’t stop there. He paced the floor stopping every co-worker he came across, asking them if one had been handed in. Each time the co-worker would come over and ask me.
CW: Customersruinmylife, has a scarf been handed in?
Me: No.
SC: Are you sure???
We eventually decided to ignore him until he went away.
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This guy deserved a punch in the face. He walked up to the bar and you could tell right away that he didn’t appreciate having to lower himself and talk to the little people in order to get a drink. Co-worker got the pleasure of serving him.
CW: Hi there, what can I get you?
SC: Chocolate coffee.
CW: I’m sorry, would you like a hot chocolate and a coffee, or a mocha?
SC: What on Earth are you talking about? Chocolate coffee!
CW: I just want to make sure I get your order correct. So would you like a mocha? That’s a coffee with a shot of chocolate syrup in it.
SC: I don’t know how I can make this any clearer! HOT. CHOCOLATE. AND. A. COFFEE.
CW: I’m sorry, but there was absolutely no need for you to talk to me in that manner. I am only making sure that you get the right drinks.
SC: You’re a rude little girl! Get me the manager!
CW: That’s fine with me!
CW walked out the back. SC turned to me, shaking his head.
SC: What an absolute moron, am I right?
I was just about to bite when CW returned. Her eyes were nearly popping out of her head at what she had just heard.
SC: Run along and get my drinks girl! I am going to be having a word with your manager about you!
CW: I’m not getting you anything! I’m a moron remember! I don’t think I can be trusted to get your drinks!
SC: Then this young man will get them. He’s been nothing but quiet and polite, unlike you.
Me: I’m not serving you. You are beyond rude and I don’t want anything to do with you. Come on CW.
CW and I walked to the other end of the bar. I heard SC exclaim “You’re not going to let them away with that are you??”
I don’t know what was said between them, but the SC lost the argument as he managed to offend the manager to the point where he refused service as well. He stormed to the end of the bar.
SC: I’m a journalist and I am going to write something damning about you on the Internet! You are finished!
CW: I will be on the look out for whiny Facebook posts.
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Busy Friday night. I am serving behind the bar when I spot a lady with a baby carrier. It was well beyond the time for children being allowed in, so I went over.
Me: I’m sorry ma’am but children are not allowed in the pub beyond 8pm.
SC: Well you’re lucky it’s not a child. It’s a baby.
Me: It is still a person under the age of 18. I am very sorry but I’m going to have to ask you to leave.
She got the carrier and placed it under the table.
SC: There. Now you didn’t see anything. BYE BYE!
I sent the doorman and manager over.
SC: For God’s sake! She’s asleep! I only want a bottle of wine!
M: Rules are rules. I am afraid you are going to have to leave.
SC: You’re making me feel like a bad mother!
She stormed out the pub. I yelled “BYE BYE” as she went.
I’m just glad I caught her BEFORE she got her bottle of wine.
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Group of young people booked a couple of tables for a birthday celebration. The birthday girl arrived: a stereotypical, skinny blonde, spoiled girl who probably owns five cars, twelve i-pads and has a room devoted to clothes.
BG: I need you to make sure that NO ONE sits near my party! I don’t want anyone disturbing my special night!
Me: I can’t do that. You booked two tables, not the whole pub. It’s Saturday night, it’s going to be crowded and I cannot dictate where people can and can not stand.
BG: You don’t understand. It’s my birthday.
Me: Happy birthday.
BG: I WILL NOT have anyone sitting near my party! I will not allow it!
Saturday night is an evening in which it is a miracle if you even get a table at all. Most of the customers end up standing, so she was screwed. Less than five minutes later she was back.
BG: Some people are sitting at the table next to us! Make them move!
Me: I am not making anyone move. Unless they are deliberately disturbing or harassing you I am not doing anything.
BG: Can’t you tell that I’m harassed!?
Me: Yes, but they are not doing it deliberately.
I looked over and saw four young guys sitting together and having a quiet, friendly conversation.
BG: I’m going to call my dad!
Me: Oh boy.
She came back with her sparkly i-phone and held it to my face.
BG: He wants to talk to you!
Me: I’m not talking.
BG: You have to do as I say!
I took the phone off her, disconnected the call and handed it back.
BG: You are the worst person I’ve ever met!
Me: Then you are very lucky.
A friend appeared.
F: Come on, it’s not that bad. Lets go back to the table and calm down a bit.
BG: My special day…I can’t believe this!
Her friend scowled “You should be ashamed of yourself!” at me.
I’ll just jump straight into it.
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SC: Excuse me, but I left a scarf in here and I was wondering if I could have it back.
Me: I will just go and look out the back and see if it is in lost property. What colour is it?
SC: I dunno. Can’t remember.
Me: OK I will go and see if we have any scarves at all.
I went out the back and had a look. Nothing had been handed in.
Me: I’m sorry but there are no scarves out the back.
SC: Oh no! I need that scarf! It has sentimental value!
Me: When exactly did you leave it here?
SC: I dunno. Some time before Christmas I think.
Me: So nearly three months ago?
SC: What does that matter? You should have it! Go and look again!
I went in the cellar and ate a bag of bar snacks. I returned five minutes later.
Me: No, sorry. It’s not there.
SC: I need it! It’s cold out there!
It didn’t stop there. He paced the floor stopping every co-worker he came across, asking them if one had been handed in. Each time the co-worker would come over and ask me.
CW: Customersruinmylife, has a scarf been handed in?
Me: No.
SC: Are you sure???
We eventually decided to ignore him until he went away.
-----------------------------------------------------------------------------------------------------
This guy deserved a punch in the face. He walked up to the bar and you could tell right away that he didn’t appreciate having to lower himself and talk to the little people in order to get a drink. Co-worker got the pleasure of serving him.
CW: Hi there, what can I get you?
SC: Chocolate coffee.
CW: I’m sorry, would you like a hot chocolate and a coffee, or a mocha?
SC: What on Earth are you talking about? Chocolate coffee!
CW: I just want to make sure I get your order correct. So would you like a mocha? That’s a coffee with a shot of chocolate syrup in it.
SC: I don’t know how I can make this any clearer! HOT. CHOCOLATE. AND. A. COFFEE.
CW: I’m sorry, but there was absolutely no need for you to talk to me in that manner. I am only making sure that you get the right drinks.
SC: You’re a rude little girl! Get me the manager!
CW: That’s fine with me!
CW walked out the back. SC turned to me, shaking his head.
SC: What an absolute moron, am I right?
I was just about to bite when CW returned. Her eyes were nearly popping out of her head at what she had just heard.
SC: Run along and get my drinks girl! I am going to be having a word with your manager about you!
CW: I’m not getting you anything! I’m a moron remember! I don’t think I can be trusted to get your drinks!
SC: Then this young man will get them. He’s been nothing but quiet and polite, unlike you.
Me: I’m not serving you. You are beyond rude and I don’t want anything to do with you. Come on CW.
CW and I walked to the other end of the bar. I heard SC exclaim “You’re not going to let them away with that are you??”
I don’t know what was said between them, but the SC lost the argument as he managed to offend the manager to the point where he refused service as well. He stormed to the end of the bar.
SC: I’m a journalist and I am going to write something damning about you on the Internet! You are finished!
CW: I will be on the look out for whiny Facebook posts.
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Busy Friday night. I am serving behind the bar when I spot a lady with a baby carrier. It was well beyond the time for children being allowed in, so I went over.
Me: I’m sorry ma’am but children are not allowed in the pub beyond 8pm.
SC: Well you’re lucky it’s not a child. It’s a baby.
Me: It is still a person under the age of 18. I am very sorry but I’m going to have to ask you to leave.
She got the carrier and placed it under the table.
SC: There. Now you didn’t see anything. BYE BYE!
I sent the doorman and manager over.
SC: For God’s sake! She’s asleep! I only want a bottle of wine!
M: Rules are rules. I am afraid you are going to have to leave.
SC: You’re making me feel like a bad mother!
She stormed out the pub. I yelled “BYE BYE” as she went.
I’m just glad I caught her BEFORE she got her bottle of wine.
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Group of young people booked a couple of tables for a birthday celebration. The birthday girl arrived: a stereotypical, skinny blonde, spoiled girl who probably owns five cars, twelve i-pads and has a room devoted to clothes.
BG: I need you to make sure that NO ONE sits near my party! I don’t want anyone disturbing my special night!
Me: I can’t do that. You booked two tables, not the whole pub. It’s Saturday night, it’s going to be crowded and I cannot dictate where people can and can not stand.
BG: You don’t understand. It’s my birthday.
Me: Happy birthday.
BG: I WILL NOT have anyone sitting near my party! I will not allow it!
Saturday night is an evening in which it is a miracle if you even get a table at all. Most of the customers end up standing, so she was screwed. Less than five minutes later she was back.
BG: Some people are sitting at the table next to us! Make them move!
Me: I am not making anyone move. Unless they are deliberately disturbing or harassing you I am not doing anything.
BG: Can’t you tell that I’m harassed!?
Me: Yes, but they are not doing it deliberately.
I looked over and saw four young guys sitting together and having a quiet, friendly conversation.
BG: I’m going to call my dad!
Me: Oh boy.
She came back with her sparkly i-phone and held it to my face.
BG: He wants to talk to you!
Me: I’m not talking.
BG: You have to do as I say!
I took the phone off her, disconnected the call and handed it back.
BG: You are the worst person I’ve ever met!
Me: Then you are very lucky.
A friend appeared.
F: Come on, it’s not that bad. Lets go back to the table and calm down a bit.
BG: My special day…I can’t believe this!
Her friend scowled “You should be ashamed of yourself!” at me.
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