Impact.
I don't know WHEN the word "impact" ceased being a noun and became the most misused verb in the English Language, but I'd like to go back in time and bitch-slap the first person who decided it sounded more "action-y".
<end rant>
I don't know WHEN the word "impact" ceased being a noun and became the most misused verb in the English Language, but I'd like to go back in time and bitch-slap the first person who decided it sounded more "action-y".
<end rant>




First of all, you knew before you called that you'd be needing your credit card, and second of all, why would you leave your wallet in the car? Serves you right if your credit cards and/or your identity get stolen! Anyway, I was told by my supervisor that I don't have to wait on hold for more than about a minute, since it's not fair to the other customers in the queue. Around 45 seconds I start typing up a note and if they're not back by the one minute mark, I hang up, save the notes and put the order on hold.
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