This little exchange took place a little while ago. I still laugh at it, even now. 
Me: Hi, can I help you?
Customer: Pliers.
Me: Sorry? (thinking I must have misheard.)
Customer: (impatiently) Pliers!
Me: Um, we're not a hardware store.
Customer: (angrily) PLIERS!!!
Customer's girlfriend: They're called Players, you idiot. And say please!
Customer: (meekly) Players, please.

Me: Hi, can I help you?
Customer: Pliers.
Me: Sorry? (thinking I must have misheard.)
Customer: (impatiently) Pliers!
Me: Um, we're not a hardware store.
Customer: (angrily) PLIERS!!!
Customer's girlfriend: They're called Players, you idiot. And say please!
Customer: (meekly) Players, please.

Right on to the girlfriend!
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