Tweet
Working at a University, I often get a good number of clients who have simply spilled beer on their computers. However, they will not reveal this information, when you ask what happened it usually goes like this:
Client: "Uh, I spilled water on my computer."
Tech: "Water doesn't make your keyboard sticky."
Client: "Oh, maybe it was soda."
Tech: "*sniff* Wow, that's some soda, it smells like hops."
Client: "Oh yeah, it's great."
Tech: "I'm not a cop, I'm not gonna report you..."
Client: "...yeah...it was a Sam Adams/Longtrail/Budweiser/whatever."
So, one of my favorite customers came in one day, actually afraid to the point of shaking due to a large amount of data she needed for her classes. She walked up to me and I asked her her problem and she says straight forward, "I spilled beer on my computer." I actually did a double take and she just looked at me and said, "What? I'm 22 and I live off-campus, I spilled beer on my computer, got a problem with that?" So, I pulled her computer up and tried starting it up, and much to our surprise it worked perfectly, it was as if she was being rewarded for actually telling the truth about her computer. I checked some things out, offered her a back-up for securities sake, and then sent her on her way, the only person I'm sure I will ever hear admit that she spilled beer all over her computer.
Client: "Uh, I spilled water on my computer."
Tech: "Water doesn't make your keyboard sticky."
Client: "Oh, maybe it was soda."
Tech: "*sniff* Wow, that's some soda, it smells like hops."
Client: "Oh yeah, it's great."
Tech: "I'm not a cop, I'm not gonna report you..."
Client: "...yeah...it was a Sam Adams/Longtrail/Budweiser/whatever."
So, one of my favorite customers came in one day, actually afraid to the point of shaking due to a large amount of data she needed for her classes. She walked up to me and I asked her her problem and she says straight forward, "I spilled beer on my computer." I actually did a double take and she just looked at me and said, "What? I'm 22 and I live off-campus, I spilled beer on my computer, got a problem with that?" So, I pulled her computer up and tried starting it up, and much to our surprise it worked perfectly, it was as if she was being rewarded for actually telling the truth about her computer. I checked some things out, offered her a back-up for securities sake, and then sent her on her way, the only person I'm sure I will ever hear admit that she spilled beer all over her computer.
Comment