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I can't add and this guy is freakin awesome!

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  • I can't add and this guy is freakin awesome!

    Ok, I'm usually REALLY good at math, I'm pretty much a human calculator most of the time. My friends still can't understand how I can can figure out 6.5% for tax, and 20% for a tip, in a matter of seconds when we go to dinner.

    However, today I had a HUGE brain fart. A children's camp comes in, and the guy in charge comes up, the general manager tells me to take 10minutes off whatever amount of time he says. I have no idea why, but he's the GM, so what he says is law.


    Well the camp needs 8 lanes, and they want an hour and a half on each lane. Which means 12 hours total, but I have to remove 10 minutes. Which means, 10 minutes PER LANE. So the total comes out to 10.666667 hours total (according to my calculator).

    Well, we have to plug the time in a Hours:Minutes format, so I can;t just put in 10.7 hours and be done, I have to figure out how much 0.7 of an hour is.

    However, like I said, I had a complete brain fart and couldn't figure it out. I must have done the math at least 5 or 6 times both in my head and on the calculator trying to do it, I even got the exact number of minutes I need, but I couldn't figure out what it was in hours. (I eventually ended up just saying screw it and taking a guess)

    This guy must have been waiting for me to do this stupid math for about 10 minutes, and I apologized like crazy for it, but he was AMAZING. He was calm, wasn't worried about the wait at all, patient as hell. It was great. He wasn't even phased when I told him it would be a couple minutes for me to get him his full receipt. (There's a separate form we have to fill out for large groups, and I had a line forming behind him, so I couldn't do it right then and there. It took me nearly half an hour to get it for him).

    I guess it doesn't hurt that he works with children all day (The camp had 43 kids, all under the age of 10), since that probably requires an incredible amount of patience, but it was SO nice to have someone just say
    "Oh ok, that's fine, no rush. I'll be over there when you're done."

    When I gave him his full receipt I even thanked him for being so patient
    Last edited by Lingering Grin; 04-07-2008, 11:52 PM.
    <Insert clever signature here>

  • #2
    Quoth Lingering Grin View Post
    However, today I had a HUGE brain fart.

    10.666667 hours total (according to my calculator).

    Well, we have to plug the time in a Hours:Minutes format, so I can;t just put in 10.7 hours and be done, I have to figure out how much 0.7 of an hour is.
    How cool the guy was so nice!

    Your brain fart was worse than you thought - I bet you were working on 7 x 6 (6 minutes being one tenth of an hour.)
    But really, .66 is close enough to 2/3rds of an hour - bet he would of been just as happy with 40 minutes off as 42
    I hate when I can't see the forest for the trees under pressure like that!

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    • #3
      Camp counselors (and especially people who manage camp counselors) have to be very patient. In today's lawsuit-happy age, counselors can't really do anything to discipline the kids except to encourage them nicely and with a smile to do what they're supposed to be doing, unless the kid is violent towards another camper (even violence towards a counselor can't be met with physical force unless it's truly a dangerous situation). In violent cases, verbal commands are used first (which is frustrating if the situation is potentially dangerous) and then physical force (albeit gentle physical force, no pushing or shoving or hitting whatsoever, only gently restraining them).

      The only exceptions are when the situation is potentially lethal (e.g. archery range). Then you can yell loudly and angrily first and ask questions later, but physical force is still a last resort. That's why I liked being an archery instructor. The poor landsports guys (technically I was one but mostly did the archery section of landsports) had to deal with some real winners.
      [/tangent]

      This guy sounds cool. I know a few people like that (and try to be like that myself) but know just as well as the next guy it's not always easy to be patient. I just put myself in the cashier's shoes, usually, which helps.
      "I'm not a crazed gunman, dad, I'm an assassin... Well, the difference being one is a job and the other's mental sickness!" -The Sniper

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      • #4
        Quoth MMATM View Post

        This guy sounds cool. I know a few people like that (and try to be like that myself) but know just as well as the next guy it's not always easy to be patient. I just put myself in the cashier's shoes, usually, which helps.

        Oh, I'm SUPER patient in situations like this. Not when I'm driving (we can't all be perfect ), but otherwise it doesn't phase me. Mostly because it's just not worth the energy, I have better things to be stressed out about rather than some silly error on the cashier fault.

        Cashier screws up, I have to wait for something, or wires get crossed and something doesn't work right. I understand that, it makes sense.

        When I deal with impatient people, I never break my "be polite" attitude unless I absolutely have to. However, I can't say I don't switch into "I don't give a shit" mode rather than being super-happy all the time.
        Last edited by Lingering Grin; 04-08-2008, 01:12 AM.
        <Insert clever signature here>

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        • #5
          Quoth Lingering Grin View Post
          When I deal with impatient people, I never break my "be polite" attitude unless I absolutely have to. However, I can't say I don't switch into "I don't give a shit" mode rather than being super-happy all the time.
          Ah, I love that mode. It's like all-range mode in Starfox 64. You don't really get anywhere, but you're still technically doing what you're supposed to do and accomplishing something. And it's really annoying to the customer (i.e. the enemy) but there's nothing they can really do about it.
          "I'm not a crazed gunman, dad, I'm an assassin... Well, the difference being one is a job and the other's mental sickness!" -The Sniper

          Comment


          • #6
            Quoth MMATM View Post
            Ah, I love that mode. It's like all-range mode in Starfox 64. You don't really get anywhere, but you're still technically doing what you're supposed to do and accomplishing something. And it's really annoying to the customer (i.e. the enemy) but there's nothing they can really do about it.
            Exactly.

            it's like
            Customer: *BLAHBLAHBLAH RARGH COMPLAIN*
            Me: "Ok."
            Thinking: What exactly do you expect me to do about it?
            <Insert clever signature here>

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