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  • Taco Bell

    man, i had one of the coolest experiences @ taco bell yesterday. Kinda brief, but i just needed to say that they gave a good customer experience.

    went through the drive thru around 3pm, ordered 8 items. and one of them wasn't put in the bag. Thankfully i work only about 2 minutes drive from there. After dispersing the food, i realize i'm one burrito short. I call and explain the situation and the guy (i think he may have been a mgr) said it was ok to either pickup the food later today, or even tomorrow. Told him i would be by after work.

    So i show up after work and explain to the cashier what happened and can i get my beef burrito. Now the really cool part is (i hope it was cos i was nice the whole time, but they may do this for everyone, i dunno....) that they asked if i wanted anything else besides the burrito. and another mgr typed was walking behind the cashier and said, "go ahead, what do you want for dinner?"

    i didn't splurge, just got a couple extra chilli cheese burritos, but man, i thought that was really cool of them to give me extra food.

  • #2
    last time I went through the Taco Bell drive thru was a little after midnight, and i think the person working the window was high

    their face was red, they were overly peppy, and they were running around like a dumbass, and I've heard stories of people at other fast food restaurants smoking in the freezers when they were on overnights.

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    • #3
      Now I'm having a rare yet intense craving for Taco Bell. mmmm tacos....
      "Even arms dealers need groceries." ~ Ziva David, NCIS

      Tony: "Everyone's counting on you, just do what you do best."
      Abby: "Dance?" ~ NCIS

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      • #4
        Quoth AKWalMartCartGuy View Post
        last time I went through the Taco Bell drive thru was a little after midnight, and i think the person working the window was high

        their face was red, they were overly peppy, and they were running around like a dumbass, and I've heard stories of people at other fast food restaurants smoking in the freezers when they were on overnights.
        as long as none of the drugs get into my food, or they mishandle it because they're high, i don't care :P but then... it's been a long time since i've been through a taco bell past 8pm

        Quoth AdminAssistant View Post
        Now I'm having a rare yet intense craving for Taco Bell. mmmm tacos....
        they have some of the best tacos in the world for a fast food place, i think it's the meat sauce. Taco Bueno is just too salty

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        • #5
          Not to rain on your parade, because that manager certainly went above and beyond, but I will let you in on a little secret: at least a Taco Bell, we are SUPPOSED to give extra to someone whose order we have messed up. Normally, that means a desert or upgrade the item or something similar, though. Like the guy that was through last Friday night, had a huge order, and we left out a Taco Supreme. My fault entirely, I didn't see it on the screen. I told him he could get one free item of choice. Of course, he was back the next day for his Grilled Stuft Burrito. (I swear, that's how we spell it! lol)

          Myself, I am a bit evil. I give out free Empanadas. That's because I know, once you try one, you will want another. Our Empanada sales are about double that of the other store in our town.

          Yay for people giving fast food employees a GOOD name!!
          "You mean you don’t have the one piece of information you actually need? Well, stick your grubby paws in the crayon box, yank one out and colour me Fucking Shocked Fuchsia." - Gravekeeper

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