man, i had one of the coolest experiences @ taco bell yesterday. Kinda brief, but i just needed to say that they gave a good customer experience.
went through the drive thru around 3pm, ordered 8 items. and one of them wasn't put in the bag. Thankfully i work only about 2 minutes drive from there. After dispersing the food, i realize i'm one burrito short. I call and explain the situation and the guy (i think he may have been a mgr) said it was ok to either pickup the food later today, or even tomorrow. Told him i would be by after work.
So i show up after work and explain to the cashier what happened and can i get my beef burrito. Now the really cool part is (i hope it was cos i was nice the whole time, but they may do this for everyone, i dunno....) that they asked if i wanted anything else besides the burrito. and another mgr typed was walking behind the cashier and said, "go ahead, what do you want for dinner?"
i didn't splurge, just got a couple extra chilli cheese burritos, but man, i thought that was really cool of them to give me extra food.
went through the drive thru around 3pm, ordered 8 items. and one of them wasn't put in the bag. Thankfully i work only about 2 minutes drive from there. After dispersing the food, i realize i'm one burrito short. I call and explain the situation and the guy (i think he may have been a mgr) said it was ok to either pickup the food later today, or even tomorrow. Told him i would be by after work.
So i show up after work and explain to the cashier what happened and can i get my beef burrito. Now the really cool part is (i hope it was cos i was nice the whole time, but they may do this for everyone, i dunno....) that they asked if i wanted anything else besides the burrito. and another mgr typed was walking behind the cashier and said, "go ahead, what do you want for dinner?"

i didn't splurge, just got a couple extra chilli cheese burritos, but man, i thought that was really cool of them to give me extra food.


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