My Worst Nightmare

[Dips]

So I got a call today. The first words out of the callers mouth were, "Hello, my name is [name] and I'm going to be your nightmare for today."

What ensued was a perfectly pleasant interaction with a nice customer who needed help finding her serial number and changing her address. [NO! Not that!]

To add to the horror she decided to buy an update right on the spot and pay for it with a credit card, which she had in her hand ready to go.

I wish all my nightmares were that pleasant.

[iradney]

OMG Dips! Are you ok? What a horrible experience. Here, have a seat, and I'll get you a paper bag and some sweet tea...

wow, yeah, if only :eyeroll: