Favourite Regulars?

[PizzaDrone]

Was inspired by the thread about the little old couple in this section. They sound adorable and it got me thinking about some of my favourite regulars. There's one couple that comes in to eat (usually on a Sunday, but sometimes during late lunchtimes during the week). I've served them many times, so many in fact that I have their orders memorised. As they're so nice I always make sure that their order is on time and done to the highest standards. I do make an effort for all tables of course, but some people deserve for you to go that extra mile.

Anyway, what's really nice is that I was walking into the supermarket the other day and saw the lady from the couple who made an effort to stop and chat for a minute or so. Just reaffirms that you can come into contact with lovely people through retail work.

So, I know this forum is all about praising customers and such, but if anyone wants to post about their favourite regulars then I'd love to hear the stories .

[portia911]

I have loads

my best ones are from a closed religious group and they aren't really meant to interact with outsiders but the ladies I have are so sweet and the younger ones when they come in are good fun too. Know them all by names what their kids are up to and they are great for a chat.

[SnarkyPie]

My current workplace gets most of their business from regular customers, and luckily the majority of them are very nice.

One man always comes in Monday evening (his wife's aerobics night, I discovered) and chats with me when it's slow. He loves asking me questions about college and my plans for life. He makes me feel like I'm really making something of myself.

There is an old couple that I first encountered on my very first day. I'm not sure how it began, but the running gag between the husband and me is to tell each other "Don't you mess with me today!" They're always a pleasure to talk to and have already said that they'll miss me when I go back to school for the year.

The last one that stands out is actually from my first job at Friendly's. We had several people who would come in the evening, sit in the smoking section, drink coffee, and do work of some sort. One of these "coffee regulars" was a woman who most of my coworkers would refuse to serve. They claimed that she was nosy and rude. Being the new person, I inevitably got saddled with her one night and found that she was really quite nice. We would chat a lot when she came in, since it was usually pretty late. One night she told me that she had an old coat that didn't fit her anymore and that she would bring it in to see if it fit me. I almost forgot about it until about a week later when she came in carrying this incredibly nice long camelhair coat. She had me come over and try it on, declared that it fit, and told me to keep it. Best tip I ever got =D

[McGoddess09]

I mainly know the breakfast regulars, but I know some lunch ones too.

Breakfast:

There is an older gentleman who comes in and orders a Senior coffee with one cream and two splendas and two Sausage Egg McMuffins. We now keep the newspapers behind the counter, but we let him look at one without paying. He always brings it back, so we trust him. He knows me by name and always tells the girls how beautiful they are. Back when I was 16, he asked me how old I was and I told him. He was surprised. He thought I was much older because of my height. Come to find out, we have the same birthday too.

And then there is an older couple who gets one regular Senior coffee with one cream for him and a Senior black decaf coffee for her. She always wishes everybody a good day, even the grill people. He doesn't really talk. We can always tell when she's coming in because she has the scent of peppermint around her.

Then there is another older gentleman who orders a black regular Senior coffee. He is very specific about that and I like that. He orders it like this

"I would like a Senior coffee, black, regular."

Works for me. It gives me time to get to the Senior drink menu on my screen and then by the time he says black,regular, I can type it in.

One lady come sthrough drive thru to get Sausage Egg McMuffins with folded eggs instead of rounded eggs.

One guy comes through to get a deluxe breakfast, a senior coffee, and a paper.

Another comes through for Hotcakes and Sausage.

A biker guy comes through for one hotcakes and sausage and two small coffees on a drink carrier.

Then there are these two older gentleman who get Senior coffees and some food. They must be best friends because they are in together all the time and I know one of them has a wife. The other guy doesn't talk very much.


Lunch:

One woman, whom we suspect may be mentally challeneged, comes in to get food for her and her elderly mother. No salt on the fries. Double cheeseburger with only ketchup and mustard. Supersize and don't skimp on the fries.

We have a guy who comes in and gets food, who looks like Jigsaw from Saw. My best friend dared me to ask him to play a game.


Hmmm...can't think of anymore.

Whenever these people come in, I usually have things made. For the mentally challenged woman, I have the basket of fries down so she has salt free fries. For the ones who get coffee, I have their coffees made to their standards, down to the last splenda.

Sorry this was so long.

[daleduke17]

There were a few regulars I dealt with that were awesome.

From Eagle: Elderly couple from the town north of the store. Both were in wheelchairs and had the best attitudes I've seen. The lady would hold half of the groceries, the guy the rest. He'd get up and put all of the groceries on the belt as the cashier would get the lady her smokes (two cartons of Parliaments). They would also get some fried chicken from the deli for lunch as well (they had other items of course). One of our job coach baggers would help them out to the car usually. Management would volunteer to help them out to the car if the bagger wasn't available (this management wasn't a bunch of ass-kissers). These people were just awesome.

From Kroger: Across from the store was a catering business. The owner would come in and buy stuff at least six times a day. He would have his tax exempt card, credit card and an ink pen out already. He would also fill out the slip we used to keep track of T/E purchases. This was the only customer that actually deserved us saying "Thanks for being a loyal customer". He probably had more Plus card savings in a year than some employees made in that same time. :-p

[Gothicsmurf]

We have a guy who calls in on a fairly regular basis. He's got a BIG contract with us. (Think a certian kind of juice drink that starts with Cran and ends with Berry) Every time he calls in I help him as best as I can as we dont want to lose the account.

He called in this afternoon and a co worker was checking on something for him. When he called back, he got me, but I couldn't find any case notes on it. So I appologized to the customer and said I had to transfer him over. He then said, "Too bad I couldn't talk to you. I like talking to you."

And at the end of our converstaions he always has some corny joke for me that always makes me laugh. I love customers like that.

[Boggles]

We have a few lovely regulars but my favourite has to be Doris.

She turned 75 last month and celebrated by going out riding pillion on her neighbour's new Harley. Gives you some idea how great a person she is.

Every week she comes in to buy her lottery tickets and magazines and every week she asks if I am ready to elope with her as she has her suitcases in the car just in case i say yes.
I always reply that i will when she has the winning lotto ticket.

Yesterday she walked in, bought her stuff as usual and asked the question. I gave my usual reply and her face lit up with this huge smile.

She slapped a ticket down on the counter "£64 on that one from last week. Get your coat love, I've pulled!! Well, you never said how much I had to win"

I joked about how she needed a few more zeros on the end of it first and she took her winnings and left in a fabulous mood. 20 minutes later she dropped off a bottle of Southern Comfort as a thank you for selling her a winning ticket.