The store I work at does evaluations by Secret Shoppers. Where a shopper is paid to come in and evaluate our customer service, selection, store appearence...etc. Usually you can tell they are written by uptight old women who probably do the job just for the free groceries. But the last report we got was probably from my favorite.
We used to get reprimanded for laughing and making jokes with customers and employees. I love having a good time, and I hate when a customer with no sense of humor comes in.
The last secret shopper said she was 'impressed by the amount of fun the employees were having while working'. It made made her 'enjoy the boring task of grocery shopping.'
I'm glad my and my coworkers' sense of humor is finally appreciated.
We used to get reprimanded for laughing and making jokes with customers and employees. I love having a good time, and I hate when a customer with no sense of humor comes in.
The last secret shopper said she was 'impressed by the amount of fun the employees were having while working'. It made made her 'enjoy the boring task of grocery shopping.'
I'm glad my and my coworkers' sense of humor is finally appreciated.
Comment