Tapped on the shoulder whiile reading CS.com

[DarkCSR]

I'm really not sure where this goes as A. The customer was awesome, B. I didn't mind helping them outside of work as I'm a tech enthusiast.

Customers could take a lesson from this couple. I'm sitting at the local coffee shop while reading this site and resting. (For those curious, I did tip very well for this for putting up with me and me being too lazy to fix my own darn coffee.) Customer comes up and taps me on the shoulder and asks "I can't get my Wi-fi to connect. Can I trouble you to take a look?"

Sure. It's probably something really simple and it takes little time. Besides, then they don't have to bother the coffee girl. So I walk over and have a look. Sure enough, the Wi-fi isn't turned on. After finally finding the switch for it, I show the customer how to connect. They thanked me profusely and I go have a seat.

Should I have helped them? I think so. I'm a tech enthusiast and I honestly don't mind being helpful. The customer got shown how to connect and they were genuinely appreciative. I'm okay with that.

[jjllbb]

I think you did the right thing.

I don't think any of us mind giving a hand if we're not busy and we're asked nicely.

It's when the SC's become demanding unreasonable monsters that it becomes an issue.

That was nice of you. I know I always appreciate it when someone gives me a hand. Especially recently when I made a long trip and got lost in Jersey and had to stop several times to ask directions.

So a big shout-out thank you to EVERYONE who has ever given directions to a poor lost driver like myself. You guys rock.

[ralerin]

I think you did the right thing.

I don't think any of us mind giving a hand if we're not busy and we're asked nicely.

It's when the SC's become demanding unreasonable monsters that it becomes an issue.

Quoted for truth.