I Love the Gamlin' Hippies!

[Angry_Hippie]

One of the properties I book for (oddly enough the most lava-lamp looking lit one) seems to attract seems to attract my fellow brethren, hippies that happen to gamble *melts* (a fairly odd combo I know).

I love when the call cause it always starts out the same "Hey, man I'm in my car driving in from California right as we speak, what can you do for me for a room? I LOVE "lava lamp casino" it's soo cool!" (bonus points cause its always very close to midnight when they begin this impromptu trip).

Invariably I pull up their players club card check the rates and it's either free or cheap. Like clock work they are always shocked and really happy (hell I think they'd still be happy if I quoted prevailing rates).

Almost always I can talk them into staying longer than we planned (I turned one dudes trip from 2 nights to 5 just cause it happened to be free and we got chit chatting about all the cool stuff he could do in 5 days).

I also love the fact that without fail these calls will pull me into overtime pay. By the end I'm almost always punctuating my sentences with "man" and "dude" (I don't do this on calls typically but I sure do in my personal life". Most times I get off the phone with a freaking contact high just from talking to these dudes.

The last one takes the cake though. He requested a smoking room "not near an elevator and not near a stairwell". I knew just what he was planning (though I didn't let him know I saw through his cleaver plot). I pulled ever string I could to make sure he got that type of room (and I gave him a groovy view of the mountains). Oh and he was way over 50 years old and used the word "bitchin" describe "lava lamp casino" *swoon*

I wish all calls were this easy. Keep calling hippie dudes because I can sure deal with you! I just hope you don't get abused by my fellow agents I think they'd just think of you as time-wasters and not loyal but eccentric customers who actually do spend money here.

I so wish I could be like "hey man, your my last call of the day, I can get to "lava lamp" in 20 minutes or less, lets hang out drink jager bombs shot craps and sing along to "ripple"" But, I think I'd be promptly fired.

[Salesmonkey]

I don't want to put evil thoughts in your mind but...

You know their name and where they are staying, and maybe even their room number. You also know their phone number- probably a cell phone, and you are off work. What's to stop a person from calling them off the clock and offering to buy a valued customer a Jaeger shot? Even if somebody was offended by this and complained, there's a whole lot of plausible deniability.

Just sayin'.

[Angry_Hippie]

I like your evil thoughts Mr. Sales Monkey!

I think it could be done, but it scares me. My employer is really picky about us not mingling with guests. We have two of the most popular night clubs in Vegas (not my scene anyways) and we are expressly forbid from going to those. We sometimes get things like show tickets and we have to follow a code of conduct when we are on property as guests. We can gamble (that just got added), we can only drink if it's an accompaniment to a meal, we have to watch our language. It's pretty well enforced due to the cameras and security everywhere, I had a close call once because I accidently walked into one of our properties drunk once on a day off (I lost my lighter and a man on the street directed me to a gift shop I didn't know was connected to my work).

I tend to have all my fun at other properties or I act super sweet and innocent and go see a show on my bosses dime.

One guest loved me so much she wanted me to call her room phone and welcome her when she checked in (and double check that check in went smooth and her limo booking worked like we wanted it to). Work wouldn't let me do it, I had to send a message to the front desk which they printed as a welcome letter from me (I hope her feelings weren't hurt, it was mostly an apology that I couldn't call her room unless I was making changes to a booking).