It's not the big box store you know,but the local store in our little town.Same company,but this is a different concept,franchisees with small stores that only carry appliances & tools (really,this covers a lot of ground),no clothing,cookware,furniture,etc....
A little over a year ago I bought an air wrench for about $100,they had one for $35,no way am I gonna get that piece of crap but I can't really swing the $200 unit.Coupla days later I go to do the front brakes on my Jeep,the tool dies before I even get the 2nd tire off.
I take it back the next day,they were most gracious in replacing it.
The new one sat in my shed,never taken out of the box,until last week when I went to replace the rear brakes & shocks.It lasted a little less than halfway thru the job.
So I take it back to the store,no box,no receipt & scratched up to boot & explain my predicament to the same lady that had replaced the earlier one.Told her I completely understood if they couldn't do anything for me & she said she'd see what she could do.
This mornin' I get a call from 'em & the guy says they'll be happy to replace it,Yay!
A little over a year ago I bought an air wrench for about $100,they had one for $35,no way am I gonna get that piece of crap but I can't really swing the $200 unit.Coupla days later I go to do the front brakes on my Jeep,the tool dies before I even get the 2nd tire off.
I take it back the next day,they were most gracious in replacing it.
The new one sat in my shed,never taken out of the box,until last week when I went to replace the rear brakes & shocks.It lasted a little less than halfway thru the job.
So I take it back to the store,no box,no receipt & scratched up to boot & explain my predicament to the same lady that had replaced the earlier one.Told her I completely understood if they couldn't do anything for me & she said she'd see what she could do.
This mornin' I get a call from 'em & the guy says they'll be happy to replace it,Yay!
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