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So I rarely post in here, though I often deal with wonderful bartenders, servers, etc. But today prompted me to, since I rarely see this kind of awesomeness in retail In K-MART, no less.
I was off running errands, and stopped into the local K-Mart to look for a kitchen scale (which they didn't have any of) and a person scale (aka a bathroom scale). One of the staffers helped me find the latter, and recommended a really cool digital one she had, which looked pretty good....and the price listed on the shelf was far less than any of the other semi-decent scales. Way cool.
I go to check out, and the girl at the register scans it and says, "$37.56." What? Huh? I calmly tell her that on the shelf it was listed at $21.99, which is why I had grabbed it. She scanned it again...with the same result. Huh.
At this point, I am sure a lot of horrible customers would go off and become really bitchy. I was just sitting there, scratching my head, but being very polite and calm about the whole thing. Frankly, I was ready to just put the scale back and move on, since I really didn't want to drop forty bucks on a scale, at least not today. But before I could register defeat, the clerk said, "Let's go look." And she went with me to the aisle with the scales. And there were the others scales of the same model I had, all piled on top of a shelf with a tag that read "$21.99." She reached down to tear that tag off, saying they must have had the wrong date or some such. And I figured that that was that, and I would not be getting my scale. But then she walked with me up to the register, with that price marker in her hand, and told me that, since that was the price listed, that is what I would get it for.
Well, hot damn. Thank you, Miss Awesome. And I have to figure part of why she went the extra distance was because I was calm, cool, collected, polite, and very certain of what the price was supposed to be.
She even apologized to me for offering me a service plan for the scale, which I declined, but I told her I knew she had to. All in all, a very surprising and awesome experience at the local K-Mart, which generally has a (usually well-deserved) reputation for lousy service and unknowledgeable employees.
And yes, the scale ROCKS, by the way. Now I just need to get the numbers on the read out to rock as much as the (way too accurate) scale is.
I was off running errands, and stopped into the local K-Mart to look for a kitchen scale (which they didn't have any of) and a person scale (aka a bathroom scale). One of the staffers helped me find the latter, and recommended a really cool digital one she had, which looked pretty good....and the price listed on the shelf was far less than any of the other semi-decent scales. Way cool.
I go to check out, and the girl at the register scans it and says, "$37.56." What? Huh? I calmly tell her that on the shelf it was listed at $21.99, which is why I had grabbed it. She scanned it again...with the same result. Huh.
At this point, I am sure a lot of horrible customers would go off and become really bitchy. I was just sitting there, scratching my head, but being very polite and calm about the whole thing. Frankly, I was ready to just put the scale back and move on, since I really didn't want to drop forty bucks on a scale, at least not today. But before I could register defeat, the clerk said, "Let's go look." And she went with me to the aisle with the scales. And there were the others scales of the same model I had, all piled on top of a shelf with a tag that read "$21.99." She reached down to tear that tag off, saying they must have had the wrong date or some such. And I figured that that was that, and I would not be getting my scale. But then she walked with me up to the register, with that price marker in her hand, and told me that, since that was the price listed, that is what I would get it for.
Well, hot damn. Thank you, Miss Awesome. And I have to figure part of why she went the extra distance was because I was calm, cool, collected, polite, and very certain of what the price was supposed to be.
She even apologized to me for offering me a service plan for the scale, which I declined, but I told her I knew she had to. All in all, a very surprising and awesome experience at the local K-Mart, which generally has a (usually well-deserved) reputation for lousy service and unknowledgeable employees.
And yes, the scale ROCKS, by the way. Now I just need to get the numbers on the read out to rock as much as the (way too accurate) scale is.
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