Y'all deliver milk?

[Dave1982]

This one just boggled my mind.

Me: Thank you for calling Staples [location], this is Dave1982. How can I assist you? (emphasis added)

This woman answered in such a heavy Southern accent (no offence to any southerners here) that I could not comprehend half of what she told me. This is what I thought I heard.

Woman: Ya'll got milk you delivered juice to me, and this has nothing to do with drinking, so can I get a refund for the juice and get milk.

What followed was a few seconds of stunned silence on my part.

Me: I'm sorry?????

Woman: Y'all deliver milk?

*More stunned silence*

Me: I think you have the wrong number. This is Staples.

Woman: Oh. Sorry. Bye. *click*

Since there were no customers around, I allowed myself a physical reaction as I hung up the phone, which drew a look from the MOD.

MOD: What was that?

Me: THAT was just mind-boggling. This woman called up, got past the automated voice that says Staples and ME saying Staples--

MOD: ....and she asked for milk?

Me: What? How did you know that?!

MOD: Because she calls AT LEAST once a month asking for that. See, she's dialing area code XZY instead of area code XYZ.

Me: Oh.....

[JustADude]

And in all that time she's never figured out what she's doing wrong? Wait, she must be one of those people who, when they were handing out brains, thought they said 'pains' and didn't take any. Seriously, though, next time she calls, if you're the one there TELL her what she's doing.

[BravoOrig]

Its like the customers I get where you take them step by step on fixing a problem, even simple ones like the phone line plugged into the wrong port on the modem, or just pressing the standby button. Then you have to explain what the problem was, well, as we just corrected, your phone line was plugged into the WRONG port, and the modem was in STANDBY, which means no internet for you!
"Well what do you think caused this?" Oh I don't know, you messing with the wiring in your home and not having a clue? Accidentally pressing that same button I just had you press again? See, cause and effect, I was taught to learn from my mistakes. It doesn't work one way, you correct the problem, now it works, see the difference?

[junebug87]

:when they were handing out brains,

hahaha...I can just imagine a big old person saying, "And here you are, you get to be smart!" "And er, you're kinda funny looking, here is you're brain...don't use it too hard, now, it'll pop!"

[tenzilkem]

don't feel bad, I've had customers calling in getting through our wonderful automated system that says our company name like 60 times before you get through all the way, just to ask me things like, how much to fix their window pane, to pay their electric bill, to do an automatic deposit from their checking account to their savings, to pay the water bill, and for phone sex....wow i had no idea major computer company repair services handled these areas

[Emrld]

I think my favorite is growning up (before we had to use area codes on local calls)their was a fast food place here in the south that had the first three digit as 243 and our house was 234 with the last four being the same.
So we would get the following:
pop= person on phone
me= me

pop:Let me talk to __________
me: there is no ___ here
pop: that lazy no good bum he told me he was working today
me: I believe you have called the wrong number
pop: I know what number I called - I called 243 -****
me: Actually you dialed 234 instead of 243

at that point half would apologize and the other half would start yelling at me for calling them a liar or stupid or whatever . . .I was at an age where everyone was Ma'am or Sir and I said Please and Thank you - I know I wasn't being rude.

The other future rocket scientists were the ones to call and place an order - you would tell them to dial again - so they would use the "re-dial" button on the phone. . . .ummm hello you will still get me doing that . . . their was one time the lady called back 5 times so I finally said "ok let me take your order then" she wanted to know when it would be ready - I told her when she actually quite using re-dial and called the correct number and hung up on her. (I mean let's get real - it is fast food and they have a drvie thru but you want to call you order in and can't use a phone??????)

[Der Cute]

Arrrrgh!

Too bad you cant block the phone number!

Cutenoob

[Sandman]

Dave, we actually had someone called saying we were Lowe's.

We have a Lowe's in the lower parking lot, but our numbers are not the same!

[repsac]

I had a customer call Lowe's once while I was there. He gets past the automated thing that says "Thank you for calling Lowe's yadda yadda yadda" and then ME saying "Thank you for calling your friendly neighborhood Lowe's Home Improvement Store, how may I direct your call?" His question?

Is this Home Depot?

[bigjimaz]

MOD: Because she calls AT LEAST once a month asking for that. See, she's dialing area code XZY instead of area code XYZ.

Anyone wanna bet she's calling her phone service to complain about calls to area code XZY that she never made?