Talk about Vague information
Me: Thank you for calling Cable Company this is Darrien, how can I help you today?
VL: Hello, my friend told me that I would need you call you guys to be setup for the big tennis tournament.
Me: Is it a PPV event?
VL: No, its just a important Tennis Tournament.
Me: Do you know what channel its on?
VL: No, don't you people know what its on or heard of it?
Me: I am sorry mam but I need to know what channel it is on to find it for you. There is no event just called Big Tennis Tournament
VL: Alright, I guess I am going to have to call you guys back. *click*
Me: wtf?
I was unaware that we are supposed to know ever. I find out later that its part of the sports package, granted we just changed our channel lineup two days which I did not work. If your going to be vaque you can't expect me to know.
Me: Thank you for calling Cable Company this is Darrien, how can I help you today?
VL: Hello, my friend told me that I would need you call you guys to be setup for the big tennis tournament.
Me: Is it a PPV event?
VL: No, its just a important Tennis Tournament.
Me: Do you know what channel its on?
VL: No, don't you people know what its on or heard of it?
Me: I am sorry mam but I need to know what channel it is on to find it for you. There is no event just called Big Tennis Tournament
VL: Alright, I guess I am going to have to call you guys back. *click*
Me: wtf?
I was unaware that we are supposed to know ever. I find out later that its part of the sports package, granted we just changed our channel lineup two days which I did not work. If your going to be vaque you can't expect me to know.

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