I've scored a pretty sweet weekend shift at work-I basically show up around 9-ish, hang around the shop, do whatever little things the boss needs done and such. If there's no work, I'm free to study or whatever, just as long as I'm being mildly productive.
So, anyways, I was sitting here, studying for my math exam tomorrow, when the phone rings. Figuring it was somebody else calling me from the building (Because nobody calls on the weekend), I picked it up. Not quite.
Me: Service, Acolyte speaking.
SC: Yeah, I bought a laptop from you guys the other day, and it doesn't work.
Me: Ok, what's going wrong with it?
SC: It's running really slow. I thought this Vista thing was supposed to make everything really fast.
Me: Actually, not quite. Unfortunately, Dell has been shipping Vista on every laptop, and the lower-end models like yours don't run well with Vista at all.
SC: What? That's bullshit! How can you sell crap like that!
Me: I'm sorry, but we have no control over the OS on our shelf models. If you like, you can call Dell and have them sort it out.
SC: No! I want you to come down here and fix it RIGHT NOW!
Me: Well, all I can do for this particular situation is install another OS on it.
SC: Fine, whatever! But I'm not paying for it! It's your problem.
Me: Actually, no it isn't. A copy of XP Home is around $200, and an after-hours on-site call would cost $120 an hour.
SC: What? Fuck that! I'll have you know I've been shopping with your company for 20 years now, and I personally know the owner!
*Plink*
Me: You do know that we've only been in existance for 12 years or so, right?
SC: Fine, whatever. Let me speak to your manager.
Me: He's not here. It's just me and this owner that you know so well. Here, I'll give you to him.
SC: Wait, no, you don't-*Transferred!*
Sucker.
A few minutes later, the owner comes down to the shop.
O: Hey, Acolyte, what was with that guy you sent up to me?
Me: Well, he said he knew you and wanted to talk to my superior.
O: Huh. Yeah, I had no idea who that idiot was.
Me: What'd you tell him?
O: Basically, after explaining the costs, to go fuck himself.
Me: In those words?
O: Not quite. But I wanted to.
Glad to know my boss thinks the same way I do.
So, anyways, I was sitting here, studying for my math exam tomorrow, when the phone rings. Figuring it was somebody else calling me from the building (Because nobody calls on the weekend), I picked it up. Not quite.
Me: Service, Acolyte speaking.
SC: Yeah, I bought a laptop from you guys the other day, and it doesn't work.
Me: Ok, what's going wrong with it?
SC: It's running really slow. I thought this Vista thing was supposed to make everything really fast.
Me: Actually, not quite. Unfortunately, Dell has been shipping Vista on every laptop, and the lower-end models like yours don't run well with Vista at all.
SC: What? That's bullshit! How can you sell crap like that!
Me: I'm sorry, but we have no control over the OS on our shelf models. If you like, you can call Dell and have them sort it out.
SC: No! I want you to come down here and fix it RIGHT NOW!
Me: Well, all I can do for this particular situation is install another OS on it.
SC: Fine, whatever! But I'm not paying for it! It's your problem.
Me: Actually, no it isn't. A copy of XP Home is around $200, and an after-hours on-site call would cost $120 an hour.
SC: What? Fuck that! I'll have you know I've been shopping with your company for 20 years now, and I personally know the owner!
*Plink*
Me: You do know that we've only been in existance for 12 years or so, right?
SC: Fine, whatever. Let me speak to your manager.
Me: He's not here. It's just me and this owner that you know so well. Here, I'll give you to him.
SC: Wait, no, you don't-*Transferred!*
Sucker.
A few minutes later, the owner comes down to the shop.
O: Hey, Acolyte, what was with that guy you sent up to me?
Me: Well, he said he knew you and wanted to talk to my superior.
O: Huh. Yeah, I had no idea who that idiot was.
Me: What'd you tell him?
O: Basically, after explaining the costs, to go fuck himself.
Me: In those words?
O: Not quite. But I wanted to.
Glad to know my boss thinks the same way I do.
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