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1. Not being there to troubleshoot - What is the purpose of calling tech support if your not physically there? Your only going to call back to increase our call volume.
2. Mr. I want services on NOW - I am sorry but cable is NOT a life requirement. Get over yourself
Note: For 3. we just have a company switch over which is name only and additiosn to services. I want to stab these people with a ice pick.
3. Mr. Everything worked fine with Company A - I am sorry but a NAME change does not effect your random issue that there is no call record for.
4. Miss Too Lazy to Troubleshoot - You want me to fix your Video onDemand and narrow down the problem to 1 of your 3 boxes but you do not "feel" like checking the other boxes? Well fine, wait a week before a tech will come out.
5. Mr. Your Notes are wrong - I am sorry but I think I know my job better than some idiot that only hooked up standard cable.
2. Mr. I want services on NOW - I am sorry but cable is NOT a life requirement. Get over yourself
Note: For 3. we just have a company switch over which is name only and additiosn to services. I want to stab these people with a ice pick.
3. Mr. Everything worked fine with Company A - I am sorry but a NAME change does not effect your random issue that there is no call record for.
4. Miss Too Lazy to Troubleshoot - You want me to fix your Video onDemand and narrow down the problem to 1 of your 3 boxes but you do not "feel" like checking the other boxes? Well fine, wait a week before a tech will come out.
5. Mr. Your Notes are wrong - I am sorry but I think I know my job better than some idiot that only hooked up standard cable.
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