You're kidding, right?

[draggar]

Someone logged a ticket and wanted IT to dispatch someone them ASAP.

Why?

Their hard drive was full.

[Jadedcarguy]

Someone logged a ticket and wanted IT to dispatch someone them ASAP.

Why?

Their hard drive was full.

Send someone to reformat. That should fix it.

[draggar]

I wanted to. Oh, I guess we'll have to reimage the drive and since the user's data is filling it up, we can't back that up.

[Wenchie]

Oh gah, I had one of those. Someone called me to tell me they couldn't open our database. Why? The hard drive was full to the point that they didn't have the resources to actually run a program!

....Put the computer back in the box and send it back to the store...

[Greenday]

Send someone to reformat. That should fix it.

Reformat it and create 20 different disk drives.

[Shabo]

Yeesh. If their hard drive really was full... either it's a tiny hard drive, or they have a fuckton of redundancy.

I had one professor that asked me to help him a few times with random messages and whatnot, and he always had 30 or so windows open of like 7 different applications I kept telling him that that was really slowing down his computer... (and driving me crazy, but that's beside the point...)

So one day he comes in and tells me that he's getting an error message saying that his hard drive is nearly full and that he should delete some files to free up space, but that his brother had told him that a defragment should do the trick for him. He wanted to give that a try, but didn't know how to do it. I took a look. 60gb hard drive, and yeah, it was pretty much full- and by full, I mean to the point where the defragmenting tool wouldn't be able to run. I broke the bad news. Then I was looking through his stuff to tell him what was taking up all the space...

He was doing his own backups, and in order to get everything copied over to his external, he put it all together on the desktop while leaving everything where it was. He ended up having 2 "backups" besides his normal documents on his hard drive. Luckily, he's a fast learner and hasn't had to call us about his hard drive being full again.

[Jadedcarguy]

Yeesh. If their hard drive really was full... either it's a tiny hard drive, or they have a fuckton of redundancy.

Or porn. Lots o' porn.

[Acolyte]

I HATE that system that they brought in at work that allows anybody to submit tickets. EVERYBODY makes everything highest priority.

Yukon Government's server is down? High priority.
Joe Blow can't open his e-mail? Go die.

[Gurndigarn]

I HATE that system that they brought in at work that allows anybody to submit tickets. EVERYBODY makes everything highest priority.

Figure out a way to assign budget hits based on what priority they put on the ticket. Low priority? Doesn't affect your personal/department budget. Highest priority? $200 out of it.

[earl colby pottinger]

Yes

Figure out a way to assign budget hits based on what priority they put on the ticket. Low priority? Doesn't affect your personal/department budget. Highest priority? $200 out of it.

Yes, I know it works. The computer store that was tried to the service department I used to work for got free service for it sales people. It got to the point that we were not making money because we had to turn away paying customer due to the backlog, and all the free service put nothing into our books.

Boss threaten to closes down the service department because it was costing the company money. We complained about all the free service we were force to give away.

Once we started charging the store for service requests our profits went through the roof!

This is a chance to have your department stop looking like a blackhole for money to the accountants, make your department into a profit center. You will be pleasantly surprised how you are treated afterwards.

[Geek King]

Or porn. Lots o' porn.

Or fansubbed anime not released here. Not that I know anything about that. Or that it fills 110 Gig of a 240 Gig drive, and that only because there is a limit in place on that folder. Nope, don't know a thing. Especially not about that entire run of fifty episodes of Kenichi and all those Miu/Kisara/Shigure eyecatch .jpgs. Nope.

Really.

[protege]

Send someone to reformat. That should fix it.

Nah, tell him to use file compression. I hear the "Del *.*" method is the best

[earl colby pottinger]

Or fansubbed anime not released here. Not that I know anything about that. Or that it fills 110 Gig of a 240 Gig drive, and that only because there is a limit in place on that folder. Nope, don't know a thing. Especially not about that entire run of fifty episodes of Kenichi and all those Miu/Kisara/Shigure eyecatch .jpgs. Nope.

Really.

You forgot the scanned images of the mangas. I have to check, but I think my entire collection of Love Hina scans takes up more space than the videos on my laptop's hard drive.