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While finishing off training for an unmentionable computer company, I received a call that I will never forget no matter how hard I try. Not one person at work would have believed it if it hadn't been for the second tech listening.
The SC was missing some software that he needed to be able to connect to the internet on his computer. He had a second computer that was connected just fine so we were going to have him download the software from the site then transfer it over using a thumb drive or external HDD. It took the SC a little while to remember that he had an external. When he did he let us know that he was going to use it because his "wife was leaving his f****ing a**." Right, needed to know that.
In any case he had an external that we could transfer things over with. So we did a remote connection to the machine with a connection and were downloading the software for him. The SC gets to watch everything happening on the screen. It makes our lives easier because they don't get the wrong thing and we don't have to try to direct them to it. In the middle of it he tells us he has to answer the door. We hear him talk to some lady who brought him some dinner. There are a few kissy noises then the SC lets her know that we can see everything on the screen. I think we just identified why his wife is leaving him. They bust out laughing. In between gasps he tells her that we can only see what is on the screen. He then goes on to let us know that she had just shown the screen her boobs. I'm not sure if I would have minded seeing that but you never know.
The transfer is going well. The software is loading just fine but the SC has gone dead silent. We ask him a question. No answer. Ask him again. This time we get a response, it isn't the one we were looking for. "oh, sorry. She was sucking on me."
Yeah, so the guy was getting some action while we were trying to fix his computer. Hope he never has another issue. The company I was working for was getting anal about accurate call logging so every part of the story got forever enshrined in the case notes for his computer.
I hope I never hear something like that again.
The SC was missing some software that he needed to be able to connect to the internet on his computer. He had a second computer that was connected just fine so we were going to have him download the software from the site then transfer it over using a thumb drive or external HDD. It took the SC a little while to remember that he had an external. When he did he let us know that he was going to use it because his "wife was leaving his f****ing a**." Right, needed to know that.
In any case he had an external that we could transfer things over with. So we did a remote connection to the machine with a connection and were downloading the software for him. The SC gets to watch everything happening on the screen. It makes our lives easier because they don't get the wrong thing and we don't have to try to direct them to it. In the middle of it he tells us he has to answer the door. We hear him talk to some lady who brought him some dinner. There are a few kissy noises then the SC lets her know that we can see everything on the screen. I think we just identified why his wife is leaving him. They bust out laughing. In between gasps he tells her that we can only see what is on the screen. He then goes on to let us know that she had just shown the screen her boobs. I'm not sure if I would have minded seeing that but you never know.
The transfer is going well. The software is loading just fine but the SC has gone dead silent. We ask him a question. No answer. Ask him again. This time we get a response, it isn't the one we were looking for. "oh, sorry. She was sucking on me."
Yeah, so the guy was getting some action while we were trying to fix his computer. Hope he never has another issue. The company I was working for was getting anal about accurate call logging so every part of the story got forever enshrined in the case notes for his computer.
I hope I never hear something like that again.
!
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