I had an email conversation with our head of Bookkeeping this morning. It started with him sending me quick email telling me my password had expired on the mainframe interface, which has a stylized name in the form of Nterface. It's a stupid name so they can copyright it, I guess.
I go into Nterface. I don't see anything telling me my password has expired. I dig through some menus and finally find Notifications, which includes a notification that my password has expired. I relay this to Bookkeeper. He says it should pop up in the lower right corner of the screen when I open the software, but only stay for a few seconds. So I try closing and re-opening the software. Nothing. He says it only shows the first time you open Nterface for the day. I'm too busy doing other things first thing in the morning while waiting for the software to load to watch my screen for a popup that's going to disappear without me clicking on it!
I go to change my password. There's no information about password complexity. I try a password, and luckily it works. I know from past experience that if your password isn't long enough or complex enough, it will give you an error code, but won't tell you what that code means or how to find out.
I asked Bookkeeper if there's somewhere I can submit a suggestion about these things, but he brushed it aside. It seems like no one cares about the user experience.
I go into Nterface. I don't see anything telling me my password has expired. I dig through some menus and finally find Notifications, which includes a notification that my password has expired. I relay this to Bookkeeper. He says it should pop up in the lower right corner of the screen when I open the software, but only stay for a few seconds. So I try closing and re-opening the software. Nothing. He says it only shows the first time you open Nterface for the day. I'm too busy doing other things first thing in the morning while waiting for the software to load to watch my screen for a popup that's going to disappear without me clicking on it!
I go to change my password. There's no information about password complexity. I try a password, and luckily it works. I know from past experience that if your password isn't long enough or complex enough, it will give you an error code, but won't tell you what that code means or how to find out.
I asked Bookkeeper if there's somewhere I can submit a suggestion about these things, but he brushed it aside. It seems like no one cares about the user experience.
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