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****sorry...random rant. I work in Internet and Phone support at a cable company and rarely if ever get a call about Television. (that's what the tier 1's are for), but with a new extra early shift comes taking some of the overflow, so...****
Mrs. ********, I have a few things that I want to say to you that I couldn't while on the phone for worry of losing my job...
1. It's not my fault you have to call in when you want to order PPV dirty movies. Maybe if you didn't buy $200 worth every month you wouldn't have this problem.
2. Yes, I do mind that you are taking the phone with you to the bathroom while I'm on the phone with you, and I especially do not want to know that you are having difficulty using the restroom, given the reason for your call.
3. I do understand for the dozenth time that you "love" your boyfriend and want to "love" him, but that will not make me work any faster.
4. Telling me you will "put in a good word" with my supervisor will not make me correct the issue that you created by ordering 4 dirty movies in one night.
5. No, I do not want to know if the movies were any good, and I do not have an opinion on what "sounds good".
6. Do not wish me a "Happy Easter" in the same sentence that you hint at why you are having a "Happy Easter".
7. Again, it's not my fault that you have to call in every time you order something. Having to listen to this at 9am on a Sunday morning does not give me any sympathy for you, and besides, if this is the only way that your "boyfriend" will "love" you then you have a lot more issues then I could fix in the first place.
Mrs. ********, I have a few things that I want to say to you that I couldn't while on the phone for worry of losing my job...
1. It's not my fault you have to call in when you want to order PPV dirty movies. Maybe if you didn't buy $200 worth every month you wouldn't have this problem.
2. Yes, I do mind that you are taking the phone with you to the bathroom while I'm on the phone with you, and I especially do not want to know that you are having difficulty using the restroom, given the reason for your call.
3. I do understand for the dozenth time that you "love" your boyfriend and want to "love" him, but that will not make me work any faster.
4. Telling me you will "put in a good word" with my supervisor will not make me correct the issue that you created by ordering 4 dirty movies in one night.
5. No, I do not want to know if the movies were any good, and I do not have an opinion on what "sounds good".
6. Do not wish me a "Happy Easter" in the same sentence that you hint at why you are having a "Happy Easter".
7. Again, it's not my fault that you have to call in every time you order something. Having to listen to this at 9am on a Sunday morning does not give me any sympathy for you, and besides, if this is the only way that your "boyfriend" will "love" you then you have a lot more issues then I could fix in the first place.
...but mostly 
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