I just got this e-mail from a coworker. Names changed for the hell of it, but the remainder is as I recieved it.
For those wondering, his issue is that, due to needing to assign a USB device to a lower drive letter* (G: ), I reassigned his network drive, which is shared with the rest of his group, to another letter (O: ). The drive is not called by a program. Nothing has changed, except he has to choose O: instead of G: when saving to it.
The sad thing is I run into this all too often, with conversations like:
Me: Hello, IT desk, this is Geek King.
CW: Hey, I need access to the G: drive so I can get the monthly reports.
Me: Ok, which drive do you need access to.
CW: The G: drive!
Me: Okay, but which one? Legal? Finance? Maintenance?
CW: <speaking off-phone> Hey! What drive do I need access to?
CW Office mate: <off-phone> The G: drive!
Me:
*Windows has an issue with some USB devices where it requires that they be assigned drive letters within a certain range in the alphabet. If those letters are already taken, the drive doesn't show up automatically under My Computer. There are other ways to fix it, but moving drive letters around is the easiest/fastest as long as you don't have direct function calls to that drive letter.
Geek King
I need to have the drive redesignated as drive “g”. Many items are asaved as P/D Drive G. they are multi use items that we all update and If I update a list and save it it will be on Drive “O”. So while I am gone the next two days could you change it back to “G”
Thanks.
Cow-irker
I need to have the drive redesignated as drive “g”. Many items are asaved as P/D Drive G. they are multi use items that we all update and If I update a list and save it it will be on Drive “O”. So while I am gone the next two days could you change it back to “G”
Thanks.
Cow-irker
The sad thing is I run into this all too often, with conversations like:
Me: Hello, IT desk, this is Geek King.
CW: Hey, I need access to the G: drive so I can get the monthly reports.
Me: Ok, which drive do you need access to.
CW: The G: drive!
Me: Okay, but which one? Legal? Finance? Maintenance?
CW: <speaking off-phone> Hey! What drive do I need access to?
CW Office mate: <off-phone> The G: drive!
Me:

*Windows has an issue with some USB devices where it requires that they be assigned drive letters within a certain range in the alphabet. If those letters are already taken, the drive doesn't show up automatically under My Computer. There are other ways to fix it, but moving drive letters around is the easiest/fastest as long as you don't have direct function calls to that drive letter.


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