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Caller: I need an activation code.
[Insert a bit of back and forth that goes perfectly normally.]
Me: OK. Now I need that reference code.
Caller: It's 4457omgifislowdownorbreathethenumbersmightdisappea roffmyscreen!!!!!
Me: [entering them as fast as I can, but losing track of the last 8 digits.] OK. I got most of that, but I need you to repeat the numbers after 8899 a little more slowly please.
Caller: 8......9.......2......1........4.......7.......9.. .....1.
Me: Thank you. Now click Next and put the cursor in the Activation Code box. I'm going to give you a very long code, but the good news is that it will only work this one time so there's no need to write it down. Just type it in as I give it to you. Ready?*
Caller: Yup.
Me: 4578
Caller: OK.
Me: 9942
Caller: Wait, slow down. I can't type that fast.
*I had to add that particular speech because people would insist on writing it down and reading it back to me before entering it to see if it works. It's nice to let people know so they don't waste their own time as well as mine.** It's done in a very friendly way. I try (and probably fail) to sound like Phil Koeghan telling the last team that it's a non-elimination leg.
**Of course, I've had a handful of people pretend to type it while writing it down anyway. Their cunning plan fails when I tell them to click Finish and they have to admit they wrote the code down and still need to enter it.
[Insert a bit of back and forth that goes perfectly normally.]
Me: OK. Now I need that reference code.
Caller: It's 4457omgifislowdownorbreathethenumbersmightdisappea roffmyscreen!!!!!
Me: [entering them as fast as I can, but losing track of the last 8 digits.] OK. I got most of that, but I need you to repeat the numbers after 8899 a little more slowly please.
Caller: 8......9.......2......1........4.......7.......9.. .....1.
Me: Thank you. Now click Next and put the cursor in the Activation Code box. I'm going to give you a very long code, but the good news is that it will only work this one time so there's no need to write it down. Just type it in as I give it to you. Ready?*
Caller: Yup.
Me: 4578
Caller: OK.
Me: 9942
Caller: Wait, slow down. I can't type that fast.
*I had to add that particular speech because people would insist on writing it down and reading it back to me before entering it to see if it works. It's nice to let people know so they don't waste their own time as well as mine.** It's done in a very friendly way. I try (and probably fail) to sound like Phil Koeghan telling the last team that it's a non-elimination leg.
**Of course, I've had a handful of people pretend to type it while writing it down anyway. Their cunning plan fails when I tell them to click Finish and they have to admit they wrote the code down and still need to enter it.