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Caught red-handed! (never lie to a tech support rep!)
Hey everyone! I'm new here. I just posted this in another site and someone there (she must be a member here, I'm not sure) suggested to come post it here. I'd never heard of this site before - I'm in love! I'm sick of customers!
Okay, here goes.. this is a real good one, I think..
Okay, this lady calls in all pissed saying her phone had been deactivated and she wanted us to reactivate it.. I look into her account, and there's a loss prevention note stating that she's stolen a credit card and has been making purchases with it..
So I'm like.. "Ma'am.. when you purchased minutes for your phone.. the credit card you used, is it under your name?"
"No, it's under my fiance's name"
"Okay, let me have his name please"
"Uhhhhm... hold on.." *paper shuffling*
"Heh. You don't know your fiance's name?"
"Robert... *shuffling* Somer..ville?
"."
Needless to say, I did NOT reactivate her phone.
Lying b*tch!
Okay, here goes.. this is a real good one, I think..
Okay, this lady calls in all pissed saying her phone had been deactivated and she wanted us to reactivate it.. I look into her account, and there's a loss prevention note stating that she's stolen a credit card and has been making purchases with it..
So I'm like.. "Ma'am.. when you purchased minutes for your phone.. the credit card you used, is it under your name?"
"No, it's under my fiance's name"
"Okay, let me have his name please"
"Uhhhhm... hold on.." *paper shuffling*
"Heh. You don't know your fiance's name?"
"Robert... *shuffling* Somer..ville?
"."
Needless to say, I did NOT reactivate her phone.
Lying b*tch!
WOW! LMAO.
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