You get the same thing as everyone else!

[Daskinor]

I had a user break there cell phone. Well since I became the new phone guy, they come to me.

Me: "Yup its broke, I will order a replacement"
CW: "Alright, how long will it take"
Me: "About 2 days assuming Verizon does not screw anything up"

Two hours later I get a call

CW: "since I am getting a new phone can I have a $$$$$"
ME: "No, we only order XXXX phone."
CW: "Well you and 'Other CW' both have a $$$$$"
Me: "IT and management get $$$$$ because of a required feature on the phone" (special software)
CW: "Alright"

An hour later

CW Boss: "Please order CW a $$$$$"
(since he is not my boss)
Me: "No, I can only order a XXXX for him"
CW Boss: "Just order it for him please"
Me: "You need to send an email to (My boss)"
CW Boss: "Your getting him a phone anyway, just get him that one"
Me: "I can not do anything until I get approval"

10 minutes later

My Boss: "Don't order him a $$$$$. If he is not happy get him a desk set and a long patch cable."

I send CW a email saying that his request for $$$$$ has been denied.

15 minutes later another call

CW: "What if I buy the phone myself, and use it on the number"
(I say no even if the cost was the same, but an plan for $$$$$ cost allot more)
Me: "Sorry company phones only on the company account"
Cw: "Dude, I don't want that phone, they suck."
Me: "everyone gets that phone, unless they are approved for the other. You were not approved so you get this phone"
Cw: "alright, whatever"

[tollbaby]

Was there supposed to be more to this? *confused*

[Daskinor]

Yea I accidentally hit enter before I was finished.

[Bandit]

I had a user break there cell phone. Well since I became the new phone guy, they come to me.

Welcome to the wonderful world of telecom.

The booze is on the left and the cluebat is on the right.

You'll be amazed at how much of a problem people have with a simple piece of technology that is well over 100 years old.

BTW: Good luck the first time the system/voice mail goes down. You'll have the users acting like you're stealing their oxygen....

B

[protege]

The booze is on the left and the cluebat is on the right.

There's no "clue-by-four" in the support package?

[Daskinor]

Welcome to the wonderful world of telecom.

BTW: Good luck the first time the system/voice mail goes down. You'll have the users acting like you're stealing their oxygen....

B

Oh been there, we used to use this as a voicemail server. (See attached pic)

It ran on OS2, had 500MB of space for all those voicemails. Once we finally replaced the PBX I wanted to office space that thing. but my boss wants to keep it (and make a lamp out of it.)

[mattm04]

Welcome to the wonderful world of telecom.

The booze is on the left and the cluebat is on the right.

You'll be amazed at how much of a problem people have with a simple piece of technology that is well over 100 years old.

BTW: Good luck the first time the system/voice mail goes down. You'll have the users acting like you're stealing their oxygen....

B

I just had that happen recently. We switched phone carries and for 10 minutes two lines wouldn't ring. The tech on site make a few calls and had it fixed. Now their are only 4 people in the office and three lines. On a average day they get maybe 10 calls. OMG the e-mails that got sent around about that.

[earl colby pottinger]

Inverse

I had the inverse. A teacher who course would be improved by getting an upgraded computer.

I believe it was replacing the model that came with only a CDROM drive and SVGA with a more expensive model that came with a DVD drive and S-video output as well.

But the upgrade was refused because ... if she got it, all the other teachers (100+) would be demanding the same upgrade whether they could use it or not!

[gunsage]

"You get the black one." "But I want the red OOOOOOOOOOONE!!!" Gah, children. Some never grow up. I blame Toys R Us personally.

[Bandit]

But the upgrade was refused because ... if she got it, all the other teachers (100+) would be demanding the same upgrade whether they could use it or not!

Sounds like salescritters with laptops. Once watched one guy deliberately smash a new laptop because it wasn't as good as someone else's.

Yeah, he was fired right quick.

B

[Bandit]

It ran on OS2, had 500MB of space for all those voicemails. Once we finally replaced the PBX I wanted to office space that thing. but my boss wants to keep it (and make a lamp out of it.)

That's a blast from the past. I used to install and maintain a bunch of OS/2 based voice mail systems. A pain in the ass to get working, but when they did start working, they were pretty bullet-proof.

B

There's no "clue-by-four" in the support package?

It's telecom. We use either cluebats or clue-by-sixes. They are 99.999% reliable, as opposed to those puny network servers that only do 99.9% uptime.

B

[DGoddessChardonnay]

There's no "clue-by-four" in the support package?

No but I heard there is a sledgehammer included in the premium package.