How do you put in the email address?

[Broomjockey]

Ow. I just had this happen.

Yesterday, while I was out of the office, the Director asked the secretary to scan an invoice and send it as a pdf attachement. The scanner's in the office I'm currently in. I've been in here for about a week. The scanner hasn't been plugged in to the computer at all in that time.

Today, I'm asked by said secretary "So what's the problem with the scanner, anyways?"

"Well, it hasn't been plugged in."

"Bulls***, I plugged it in to the wall yesterday." "You may have, but it needs to be plugged in to the computer *hold up the end of the USB cord.*" "Well, how do you put the email address in to this thing, so you can send the pdf?" "You don't... it's not a fax. You scan it in to the computer, and attach it to the email that way."

*secretary starts mumbling under her breath, and I only catch "bull..." and "1980"*

And I currently hear her talking to the designer, having him explain it to her too.

[valhar2000]

If she doesn't know how to use the scanner why does she argue with the people who do? I just don't get this mentality. I can understand wanting clarification when an explanation was unclear, but this idea that some people have that they cannot possibly be wrong and, if they are, every effort must be made to cover the fact is puzzling.

[draggar]

If she doesn't know how to use the scanner why does she argue with the people who do? I just don't get this mentality. I can understand wanting clarification when an explanation was unclear, but this idea that some people have that they cannot possibly be wrong and, if they are, every effort must be made to cover the fact is puzzling.

This is typical for many people. I don't understand it and unless you answer me exactly I want you to answer me, I'm going to throw an attitude.

[Mister]

How did she even get hired? Isn't it her work to do just these things? The director is supposed to say "make these invoices go there", the secretary then is supposed to know how, when, where and proceed to do it.

[wagegoth]

We have someone here like that, but she's much more polite about it. However, I still want to kill her when I'm explaining a process -- you have to explain the process as 1a, 1b, 1c, 2a, 2b, etc. because she will not fill in the blanks, including such simple things as answering the phone -- then she will argue with you about it.

[dalesys]

I have a term for this, derived from a very few of the 100's of security guards I've dealt with installing, training & servicing card access systems:

Must use words of one letter or less with this creature/person

[Broomjockey]

You know what the worst part of all this is? This is not normally a stupid lady. She knows her stuff when it comes to office management. She's improved a lot of aspects of the place.

Still makes me facepalm every time I think of it though. I mean, she knows how faxes work, so you'd think she'd at least realize that there was nothing but the power cord plugged in on it.