Tweet
Is it just me or does it seem like the Average Joe doesn't have a clue how to operate things like computers and telephones? I am getting more and more of this, people that cannot make heads or tails of how the company's very simple website operates or how the automated switchboard works.
I am getting asked frequently....
"The picture on the website is too tiny. How can I see what it is?" - Try clicking on the photograph retard.
"There's too many buttons to push on the website"
"Your site is broken, I started looking at items, ran out to Starbucks to get coffee and when I came back it said that my order had timed out. I was getting ready to put my credit card in."
"Your prices are too high so I'm making my own arrangement up. I need you to look at that picture and tell me how many flowers it is and what kinds."
"Your website will not let me put in my Sears card."
"I can't find anything for a birthday. Where are the birthday things?" Uhh, on the FIVE pages marked "Birthday". The button is at the top of the page.
And the phone lines..
"I called and called your number and the phone was busy.." - I know this one is a lie because there are like a bajillion lines coming into the building. You're immediately routed to a waiting queue to listen to an endless come out pitch by our marketing VP.
"There were too many choices"
"Your telephone system is too hard to use"
"Your phone system is too confusing, I got tired of picking numbers"
- Look, don't give me that French Toast, there are exactly four choices, three of which will put you in the same queue. Mash zero if you get confused by the four choices and it will route you through to the exact same place as the others.
I am getting asked frequently....
"The picture on the website is too tiny. How can I see what it is?" - Try clicking on the photograph retard.
"There's too many buttons to push on the website"
"Your site is broken, I started looking at items, ran out to Starbucks to get coffee and when I came back it said that my order had timed out. I was getting ready to put my credit card in."
"Your prices are too high so I'm making my own arrangement up. I need you to look at that picture and tell me how many flowers it is and what kinds."
"Your website will not let me put in my Sears card."
"I can't find anything for a birthday. Where are the birthday things?" Uhh, on the FIVE pages marked "Birthday". The button is at the top of the page.
And the phone lines..
"I called and called your number and the phone was busy.." - I know this one is a lie because there are like a bajillion lines coming into the building. You're immediately routed to a waiting queue to listen to an endless come out pitch by our marketing VP.
"There were too many choices"
"Your telephone system is too hard to use"
"Your phone system is too confusing, I got tired of picking numbers"
- Look, don't give me that French Toast, there are exactly four choices, three of which will put you in the same queue. Mash zero if you get confused by the four choices and it will route you through to the exact same place as the others.