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Worked a call today that was definitely one for the board:
Customer is having wonky issues with his storage box. Our box, like everybody else's is virtually always connected to a pair of storage networks that don't talk to each other for redundancy. We also have a requirement that heartbeats between boxes, or traffic between our boxes and storage units can't go across links between switches.
Our genius has violated every one of those easy to follow rules. When we point this out, he replies "I shouldn't have to overhaul my network because your box is so sensitive." Crikey! This is not some set of obscure rules that just apply to our box; it's universal across the industry. It's a miracle the box has worked as long as it has. So, to commemorate this A$$clown, I give you...
Mr Won't Read the Manual, a Real Customer of Genius
Today, we salute you, Mr Won't Read the Manual
(Mr Won't Read the Manual)
You purchase equipment with a power supply smarter than you, but when it comes time to read the manual, you're too manly to crack the shrinkwrap.
(*grunt* books are for wimps)
Whenever you get in trouble, you always *know* it's the vendor's fault. Even after they've told you what's wrong.
(Now it's YOUR problem)
This stuff costs more than you make in five years, but you won't spend five hours in a training class.
(I know it all)
So crack open an ice cold can of Suck, Mr Won't Read the Manual, because you are a one-man geek employment program.
(Mr Won't Read the Manual)
SirWired
Customer is having wonky issues with his storage box. Our box, like everybody else's is virtually always connected to a pair of storage networks that don't talk to each other for redundancy. We also have a requirement that heartbeats between boxes, or traffic between our boxes and storage units can't go across links between switches.
Our genius has violated every one of those easy to follow rules. When we point this out, he replies "I shouldn't have to overhaul my network because your box is so sensitive." Crikey! This is not some set of obscure rules that just apply to our box; it's universal across the industry. It's a miracle the box has worked as long as it has. So, to commemorate this A$$clown, I give you...
Mr Won't Read the Manual, a Real Customer of Genius
Today, we salute you, Mr Won't Read the Manual
(Mr Won't Read the Manual)
You purchase equipment with a power supply smarter than you, but when it comes time to read the manual, you're too manly to crack the shrinkwrap.
(*grunt* books are for wimps)
Whenever you get in trouble, you always *know* it's the vendor's fault. Even after they've told you what's wrong.
(Now it's YOUR problem)
This stuff costs more than you make in five years, but you won't spend five hours in a training class.
(I know it all)
So crack open an ice cold can of Suck, Mr Won't Read the Manual, because you are a one-man geek employment program.
(Mr Won't Read the Manual)
SirWired
I know a few people like that...
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