Not even been on the phones for a week and we already have stories, heh.
Simple one. Lady calls in, and explains to me that she lives in an apartment, has our satellite service. Says that she has an additional receiver which she had installed in the apartment next to her for her neighbor, and also says that our installers did it. Neighbor moved away, so they collected the equipment from him, but put it back into the apartment next door because someone else moved into it. Oh yeah, both times they have been 'splitting the bill' with said neighbors.
"Um, all I'm really wanting to know is, is this illegal?"
Me: "I hate to be the one to inform you of this, but yes, that is, in fact, illegal. I can only suggest that you get that disconnected as soon as possible."
SC: "Oh. . . well I hate to leave him without service with Christmas and all coming up, there's no way I can? . . . oh well. What kind of trouble would I get into?"
I then explained that she could be everything from arrested to sued. She thanked me and hung up, but I had the worst time not laughing during that call.
Simple one. Lady calls in, and explains to me that she lives in an apartment, has our satellite service. Says that she has an additional receiver which she had installed in the apartment next to her for her neighbor, and also says that our installers did it. Neighbor moved away, so they collected the equipment from him, but put it back into the apartment next door because someone else moved into it. Oh yeah, both times they have been 'splitting the bill' with said neighbors.
"Um, all I'm really wanting to know is, is this illegal?"
Me: "I hate to be the one to inform you of this, but yes, that is, in fact, illegal. I can only suggest that you get that disconnected as soon as possible."
SC: "Oh. . . well I hate to leave him without service with Christmas and all coming up, there's no way I can? . . . oh well. What kind of trouble would I get into?"
I then explained that she could be everything from arrested to sued. She thanked me and hung up, but I had the worst time not laughing during that call.
Comment