Background: When I was 19-20 years old, I worked as a secretary for the technical services department in a factory that made the milking tanks and systems for dairy farms. My job was to answer phones, get people in touch with a tech, and do all the mathy fun stuff to make up the charts for the tanks. Fun!
So... a farmer calls in. A tech is sent out. The tech comes back and says that the farmer did not have a keyboard cover and the computer being in the barn had led to the keyboard getting so gunked up that the farmer was not able to put in the proper cow number and it wasn't able to track the milking. We all laughed at how filthy the keyboard must have been (I saw pictures, it was black!). A couple of weeks later the same farm calls in. I transfer it to the same tech. A few minutes later I hear loud laughter. I went over to the tech to get the story. It turns out that the tech told the farmer that he had to 'keep the keyboard clean' but did not specify how. the farmer bought a new keyboard and when it got a bit grubby he took a power washer to it and sprayed down the keyboard with solvant. He then called in and couldn't understand why his rather damp eletronic object was not working properly. He told us that he knew you could not soak it in water, so he had just sprayed it down...
The tech brought the poor farmer a keyboard cover... he was not that far away from the tech's house, so he actually did it on his way home a few nights later. It cleared up a lot of misunderstandings.
So... a farmer calls in. A tech is sent out. The tech comes back and says that the farmer did not have a keyboard cover and the computer being in the barn had led to the keyboard getting so gunked up that the farmer was not able to put in the proper cow number and it wasn't able to track the milking. We all laughed at how filthy the keyboard must have been (I saw pictures, it was black!). A couple of weeks later the same farm calls in. I transfer it to the same tech. A few minutes later I hear loud laughter. I went over to the tech to get the story. It turns out that the tech told the farmer that he had to 'keep the keyboard clean' but did not specify how. the farmer bought a new keyboard and when it got a bit grubby he took a power washer to it and sprayed down the keyboard with solvant. He then called in and couldn't understand why his rather damp eletronic object was not working properly. He told us that he knew you could not soak it in water, so he had just sprayed it down...
The tech brought the poor farmer a keyboard cover... he was not that far away from the tech's house, so he actually did it on his way home a few nights later. It cleared up a lot of misunderstandings.
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