Mac security scam

[dalesys]

Here is a real kick in the teeth for any Mac user:

Apple support to infected Mac users: "You cannot show the customer how to stop the process"

"Everybody's clean and it can't happen here!" Frank Zappa, 1966

OP: Bet they have a wonderfully /sarcasm high click-through rate!

[lordlundar]

Here is a real kick in the teeth for any Mac user:

Apple support to infected Mac users: "You cannot show the customer how to stop the process"

After reading the memo, I can actually (after a fashion) understand the reasoning. Apple systems are designed around the concept that you can just jump in and do what you want without having to be tech savy, so it attracts those very types of people. Each of those procedures require going into areas that do require more than basic knowledge on what to do and Apple systems tend to not have prohibitive measures against OS corruption (a rename of a critical file is not uncommon and can render a system unstable.). Considering that any tech call center personnel will tell you just how easy it is for (l)users to screw up basic instructions, do you really want to chance them making the problem worse?

[Andara Bledin]

I imagine that stopping processes on Macs is much like making registry edits on Win machines - not something you would trust to a layperson of untested aptitude.

^-.-^

[Shalom]

I should point out that on some variants of the M$-targeted scamware, clicking either button will do you in, and that the preferred way to avoid infection is to do the three-finger salute and terminate the process instead.

[emax4]

It's Command+Opt+Esc on the Mac.

It's worth noting that Mac users that are using Boot Camp to run Windows on their machines may have the same issues, depending on the virus. I would suspect that most viruses affect the PC partition, but there may be some out there that cause errors on the hard drive or the hard drive to behave erratically.

Anyone using a hackintosh (myself included ) should be fairly safe as long as they have OS X and Windows each on their own physical hard drive. The Windows side may get affected, but the viruses (virii) shouldn't spread to the mac hard drive.

[Argus]

I should point out that on some variants of the M$-targeted scamware, clicking either button will do you in, and that the preferred way to avoid infection is to do the three-finger salute and terminate the process instead.

On the Mac, a "Force Quit" (command-option-escape) will work for this; I used it when this one popped up in my browser. It's mentioned in a support note they added yesterday.

[AccountingDrone]

I just got done cleaning the vista security malware off my roomies computer.

She clicked on what obviously to her looked like a normal alert from her windows security center ...

Thankfully I have malwarebyte on a thumb drive...

[Cazzi]

She clicked on what obviously to her looked like a normal alert from her windows security center ...

My son did that too. First I heard about it was when he asked..."why does Microsoft want me to pay to remove a virus from my PC?"

It was an evil thing