Paper faeries?

[draggar]

I received an instant message this morning telling me that one of the printers was displaying an error message - out of paper. Being busy, I told them that they can add paper to the printer.

The user assured me that they put paper in tray 2 (for letter) and it is still showing out of paper.

Odd, so I go check the printer to make sure the tray is OK. I open tray 2 - no paper.

I ask the user - they swear that they put a package (ream) of paper in there and they do not know where it went. TO be sure, I check tray 3 (for legal) - and it's full of legal sized paper.

So, we have paper faeries running around stealing paper from the printers?

[Gerrinson]

Paper faeries would deliver paper. I believe that you have paper gremlins, which would definitely be a problem.

[draggar]

Ah, that explains it. Thank you.

Now to find them and get rid of them.....

[earl colby pottinger]

Next time don't touch the printer, ask them to show you where they put the paper. One customer I had put the unopenned box of paper under the laser printer, the same place she put it when they used fanfold paper with the old dot matrix printer they had before.

I still don't know why the box was still sealed however.

[emax4]

"hel-lo IT.. Have you tried turning it off and on again?"

[Treasure]

Ah, that explains it. Thank you.

Now to find them and get rid of them.....

Booze.

offer them a trade - booze for paper....

the sweeter and harder the better...

[lordlundar]

Ah, that explains it. Thank you.

Now to find them and get rid of them.....

Start with the (l)user who told you he filled it. Good money says he grabbed the ream, looked at the printer than said "screw it, it's not my job."

Or am I being overly cynical? Either way, I like it!

[LillFilly]

They're in league with the Sock Gnomes!

[houdini]

They're in league with the Sock Gnomes!

I thought it was an elephant-type thing...which is definately in league with the Pencil Stub Bird. What ho, the Megapode!

People at work did tend to take the paper out of the photocopiers when they needed a "scrap" piece - we now have photocopiers that lock, and piles of scrap paper with signs on. Doesn't stop people 'borrowing' paper from the printers that won't lock *sigh*

[draggar]

Start with the (l)user who told you he filled it. Good money says he grabbed the ream, looked at the printer than said "screw it, it's not my job."

Or am I being overly cynical? Either way, I like it!

Knowing the (l)user it wouldn't surprise me. But - it IS their job. If they need to print something and it is out of paper - THEY add the paper.

At least I got a ticket out of it.

[Pagan]

Paper faeries would deliver paper. I believe that you have paper gremlins, which would definitely be a problem.

Ah, that explains it. Thank you.

Now to find them and get rid of them.....

Just remember not to get them wet or feed them after midnight....

[Gizmo]

Paper faeries would deliver paper. I believe that you have paper gremlins, which would definitely be a problem.

They also have a habit of folding the paper in the tray so it jams and you have to take the thing apart...

Pass the alcohol here and I'll pass it to them to "negotiate"...

[draggar]

Are you reading my tickets, Gizmo?

One printer kept jamming - almost non stop, it was catching on a jam sensor (how's that for irony?).

Turns out the paper was curved and that was causing it to catch on the sensor - we put in uncurved paper and it worked perfectly.

[Gizmo]

Are you reading my tickets, Gizmo?

One printer kept jamming - almost non stop, it was catching on a jam sensor (how's that for irony?).

Turns out the paper was curved and that was causing it to catch on the sensor - we put in uncurved paper and it worked perfectly.

Ha! No.

One of ours does that when you put new paper in. The first few sheets are never quite flat enough for it. Once its going its fine but on a new ream you either have to split the ream and turn the top 20 sheets or so over or end up taking the printer apart to get them out again!

[fma_fanatic]

"hel-lo IT.. Have you tried turning it off and on again?"

Such a good show.

We have paper faeries - Well, faery (me) and gremlins. I can't count the number of times I've had to chew people out about stealing paper when there are reams sitting next to the damned machine.

I actually did an experiment once to see if people would fill the paper if it was out. All I got were bitchy e-mails and IMs about the fact that the paper tray was empty. No one wanted to be bothered with filling the damned thing themselves.