We're now pushing Windows 7 to most of the remaining computers in retail stores - these are supposed to be "general use" computers - usually in the back for inventory or training.
Policy states that the users aren't supposed to keep any personal data on them and that we can just go ahead and wipe & install Windows 7 on the computers. I'm nice - I gave a heads up so they could back up anything they needed.
This wasn't the issue.
These upgrades are being done remotely - meaning I sit on my rear end in my office and then remote into the computer and do all the work from my office. this means I can do 3-5 computers at once in all different locations (to keep the store's network congestion to a minimum).
Most of the managers are being cool with this - some are looking forward to the upgrades. But so far 3 are trouble and I am rolling my eyes at.
Manager #1 wants me to go to their store for a day and train them on how to use Windows 7. Now, the applications are identical as before the only difference is the OS. If you don't know how to use Windows 7 - especially features that were available in Vista, XP, 2000, Millenium, 98, 98SE, and 95 then there is a bigger issue.
Also, I am not the training department.
So, no.
Manager #2 wants me to do the upgrade locally (at their site) and stand behind them all day "incase something goes wrong". While this would be nice, for everyone to have their own personal IT assisstant, it is not possible. Not only would this be a waste of my time but reduce my productivity by 75% (plus whatever other tickets I work on).
So, no.
Manager #3 claims that none of his computers will support Windows 7 and is insisting that I bring all brand new computers. Sorry, this isn't in the budget and I've been running Windows 7 with far more demanding applicatrions than IE and Outlook in my office on a lower PC for over a year. Not only that, the computers in his store are 1 generation away from the latest (and currently the most common model being shipped out from our depot).
So, no.
Policy states that the users aren't supposed to keep any personal data on them and that we can just go ahead and wipe & install Windows 7 on the computers. I'm nice - I gave a heads up so they could back up anything they needed.
This wasn't the issue.
These upgrades are being done remotely - meaning I sit on my rear end in my office and then remote into the computer and do all the work from my office. this means I can do 3-5 computers at once in all different locations (to keep the store's network congestion to a minimum).
Most of the managers are being cool with this - some are looking forward to the upgrades. But so far 3 are trouble and I am rolling my eyes at.
Manager #1 wants me to go to their store for a day and train them on how to use Windows 7. Now, the applications are identical as before the only difference is the OS. If you don't know how to use Windows 7 - especially features that were available in Vista, XP, 2000, Millenium, 98, 98SE, and 95 then there is a bigger issue.
Also, I am not the training department.
So, no.
Manager #2 wants me to do the upgrade locally (at their site) and stand behind them all day "incase something goes wrong". While this would be nice, for everyone to have their own personal IT assisstant, it is not possible. Not only would this be a waste of my time but reduce my productivity by 75% (plus whatever other tickets I work on).
So, no.
Manager #3 claims that none of his computers will support Windows 7 and is insisting that I bring all brand new computers. Sorry, this isn't in the budget and I've been running Windows 7 with far more demanding applicatrions than IE and Outlook in my office on a lower PC for over a year. Not only that, the computers in his store are 1 generation away from the latest (and currently the most common model being shipped out from our depot).
So, no.




Comment