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My summer job has a dinosaur of a computer we keep alive so customers can use it to get a fishing license. We encourage them to get it elsewhere, but offer the option. The rule is generally: "If they can't do it on their own, don't help them."
This guy somehow managed to fall flat on his face, get up, and then fall off a cliff.
My boss looked over at me. Quietly, he informs me that this guy has been here for a half hour, and he has tried to help him and can't. I'm apparently pretty good at helping people who suck at computers.
Him: Why won't this computer understand my name?
I look.
His name, as entered, was: johnjacobsmith.
Me: You have to use spaces.
Him: Ok.
He types in: John Jacob Smith.
Then we do it for his address. I soon find another problem. The city had 0 instead of o in the name. At this point, I just do it for him to get him out of there.
This guy somehow managed to fall flat on his face, get up, and then fall off a cliff.
My boss looked over at me. Quietly, he informs me that this guy has been here for a half hour, and he has tried to help him and can't. I'm apparently pretty good at helping people who suck at computers.
Him: Why won't this computer understand my name?
I look.
His name, as entered, was: johnjacobsmith.
Me: You have to use spaces.
Him: Ok.
He types in: John Jacob Smith.
Then we do it for his address. I soon find another problem. The city had 0 instead of o in the name. At this point, I just do it for him to get him out of there.
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