Quoth wolfie
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In other cases, we'd just send an AV-less PC out the door with Avast or Security Essentials because what we sold sucked, too. The boss loved our suite, but we'd get regular calls from business clients complaining that it was making their systems unstable. Every time we'd bring this to his attention, it would start a long and drawn out debate about how he'd never heard any complaints and it works fine for him, so it must be good. It got to the point that my CW's and I just stopped letting bossman know about the complaints because we didn't want to argue about it.
That same program was also what we sold to home users. My CW's and I really didn't like selling that suite given its issues with certain software (hell, we got calls it was blocking out peoples' legit copies of Microsoft Office Professional Plus 2010...and sure enough, we investigated and confirmed the reports), but if that's what the client wanted, that's what they got.
I've not been around that job for several months, but I hear bossman is shopping around for a new preferred AV suite to sell. I guess since he laid off 98% of the company and has been running it himself for the most part that he's starting to hear--and grow tired of--all the complaints we told him about. Hmm...I wonder if he thinks we were telling him the truth now?
Quoth Chromatix
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