Got a Real Doozy this Time

[Geek King]

Got a wierd one today. User's computer can connect to the internet, but www.google.com, and equivalent IP address, is returning a page cannot be found error. Computer is running IE8 as its browser, and no other browser due to regulations, so switching to another browser is not a solution. Other search sites seem to work fine, and I can search for Google, but everytime I click the link, the browser swears it doesn't exist.

I have checked the proxy settings and HOST file for redirects and blocks.

I have also scanned the computer with Malwarebytes and not found a virus.

tracert shows the request for www.google.com, and its IP equivalent, getting out of our system, past our T3 provider, and to what seems to be a Newark, NJ server then timing out. Other computers on the same Switch and Router are working fine, and do not go through the NJ server when tracert-ed.

I'm going to dig through the internet to see if anyone's got a solution, but I figured I ask here too. No other oddness is apparent on the PC, but I may just rebuild the machine to be safe if I don't find a solution.

[TheSHAD0W]

Check DNS settings for the network connection.

[lwb]

Sounds like some junk in the DNS resolver cache. try this command from the command prompt:

ipconfig /flushdns

That'll force it to pull the IP address associated with www.google.com again.

[It's me]

Yup. Also clear out the browser's cache......

[crashhelmet]

Typically, if you can ping it but can't bring it up in a web browser, it's a DNS issue. Sometimes an ARP issue.

From a command line, try the following:

ipconfig /flushdns (as already recommended)
netsh int ip delete arpcache

Then restart and try it again.

CH

[Der Cute]

Have you checked for BHO's?

[Geek King]

Just a quick check in to say thanks for the feedback and ideas, all.

I'm going to be swapping out the tower when I get back out to the remote site this week. I'll try the more recent suggestions to see if they work before I DBAN the whole thing and start fresh. Always good to know for future reference.

Anywho, thanks again! I'll update if I find something that works.