My work just had a DVR security camera system put in, and as the store manager I was given a username and password so, if need be, I can monitor the store from home. I downloaded DVRemoteDesktop, and my username and password work; the problem is, even though the program comes up and seems to be working otherwise, I can't see the video on either my laptop or my desktop. The guy who installed the system said it's usually because of the antivirus or firewall.
I've been tinkering with this thing since yesterday. While I was at work today I was looking at the event log in the system there and it shows me as having been connected, so I know I have the correct IP, username and password...
My laptop is a dual-core 2.1 GHz Turion with 4 GB RAM and Windows 7 32-bit. I connect to the Internet with a Cisco Linksys Wireless-G router. I set the program as a trusted program in both Windows Firewall and Comodo, but that didn't work. I briefly tried disabling my antivirus and firewalls just to see if it was the problem, but I still wasn't getting any actual video.
Nearest I can figure is the firewall on my router isn't letting me connect for some reason, or perhaps there's a codec I'm missing. I know when I first tried connecting I got a popup asking if I wanted to use ffdshow, and gave me the option of not using it (just this once), using it (just this once), using it always and using it never. I don't get that popup anymore... :-/ I also tried downloading ffdshow, still no dice.
Anyone have any idea what I need to do to get this to work?
I've been tinkering with this thing since yesterday. While I was at work today I was looking at the event log in the system there and it shows me as having been connected, so I know I have the correct IP, username and password...
My laptop is a dual-core 2.1 GHz Turion with 4 GB RAM and Windows 7 32-bit. I connect to the Internet with a Cisco Linksys Wireless-G router. I set the program as a trusted program in both Windows Firewall and Comodo, but that didn't work. I briefly tried disabling my antivirus and firewalls just to see if it was the problem, but I still wasn't getting any actual video.
Nearest I can figure is the firewall on my router isn't letting me connect for some reason, or perhaps there's a codec I'm missing. I know when I first tried connecting I got a popup asking if I wanted to use ffdshow, and gave me the option of not using it (just this once), using it (just this once), using it always and using it never. I don't get that popup anymore... :-/ I also tried downloading ffdshow, still no dice.
Anyone have any idea what I need to do to get this to work?
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