Heh, they count your clothes when you go into the dressing room...they don't give you a ticket at the front door that says you own that bicycle. I can see the difference. However, I'm sure the security guys got a kick out of seeing her walk around in next to nothing. O_o
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Woman strips down to her undies to protest Wal-Mart policy
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Why couldn't they have offered to at least keep it behind the customer service desk? It'd be safe, it wouldn't be carried around the store. Everyone would be happy.Pit bull-
There is no breed of dog more in need of our compassion; in need of our call to arms on their behalf; and in need of what should be the full force of our enduring sanctuary.
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Quoth donruss View PostFirst off, I do not know what everyone has against Wal-Mart. You dont like it, DO NOT SHOP THERE! Second, that bike person is an EW to the Nth degree.
and on topic, no, someone wanting their bike to be safe is NOT an entitlement whore... immature to strip down yes, but chaining your bike to anything but a cemented in bike rack is about the same as leaving your car unlocked... you'll deserve what you get when someone steals it.If you wish to find meaning, listen to the music not the song
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I don't get it either why she couldn't leave her bike behind the customer service desk. I don't think that's an unreasonable request when there's no safe place to leave it or lock it up outside. And it's not like she drove her car over with her bike tied to it and then took it off so she could go on a joy ride around the store....
Still, I understand not allowing her to wheel the bicycle around the store. That's why they should have just let her put it behind customer service and be done with it. Why spend all that time and energy (and create a scene) trying to keep a customer out of your store when you can easily resolve the issue in a minute?
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Quoth donruss View PostSecond, that bike person is an EW to the Nth degree.
Pushing a bike through the store, while probably a little awkward, is not a big deal. They're roughly the same length as shopping carts and much thinner, save for the handlebars, which are about the same width as a shopping cart.
Her request was not unreasonable and asking to leave her $600 bike, which is her one and only mode of transportation, at customer service while she shopped for one measly item was the logical solution to the issue of the store not providing a safe area for bikes to be chained up.
Sure her response to the situation was over the top, but given the manager's reasoning as to why she couldn't bring her bike into the store it was understandable.
That being the logic that if the store sells something you're not allowed to bring the same item into the store, not the actual removal of her clothing.
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Hilarious...
I have to agree with the customer on this one. With the cost of gas going up up up, there are going to be a lot more bikers out there. You have to be able to secure your transportation. Stores better wise up or they will be left out.Tamezin
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I somewhat agree with the OP. I believe she is a (somewhat) justified SC.
Now, true, my bike did not cost $600. But, while my local Walmart does not have bike racks, I wouldn't dream of bringing my bike into the store. I just chain it to the metal parts of one of the benches outside.
Creating a scene like that... that SCREAMS SC.SC: “Yeah, Bob’s Company. I'm Bob. It's my company.” - GK
SuperHotelWorker made my Avi!!
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Quoth technical.angel View Post
Creating a scene like that... that SCREAMS SC.Tamezin
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Quoth donruss View PostFirst off, I do not know what everyone has against Wal-Mart. You dont like it, DO NOT SHOP THERE!
Second, that bike person is an EW to the Nth degree.
There's suck on both sides here. Wally World should take advantage of the fact that with gas prices going up, more people are going to ride bikes and they should have a safe place to secure them. They gave a stupid reason for refusing to allow the bike in the store. I can see it becoming a liability issue if something happens and the bike is damaged or stolen while under the employees' watch, but not allowing it because they supposedly can't tell the customer's bike from the store's bikes is a complete non-sequiter.
That said, the customer didn't need to act like a child about it. A calm, rational discussion with the manager, or even a calm, rational letter to corporate (as in one that doesn't include a blatant freebie grab) would go much farther in getting her the solution she wants than her impromptu striptease would.Knowledge is power. Power corrupts. Study hard. Be evil.
"I never said I wasn't a horrible person."--Me, almost daily
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Heh, that's pretty funny. A pity the manager was not in a better mood to begin with, but I have to admit that as soon as someone starts stripping I'd try to get them outta my store as soon as possible, regardless of how the argument started. The manager's arguments were pathetic to begin with, but her actions were not totally wrong.
As has already been stated repeatedly, I think the correct thing to do would be to either have the greeter keep a close eye on the bike or leave the bike with customer service. While a bike does not take up more room than a cart, people don't know where the bike has been, and it could potentially have strange chemicals or similar attached to it. It wouldn't be wise to allow people to just wheel it around the store.
I don't agree with the manager's approach, but she wasn't wrong. If the manager didn't feel that putting the bike with customer service was safe (for whatever reason), they are not required to do so.
Of course, a $600 bike is probably well cared for, and the real problem here is a) a long day and b) a lack of flexibility on the manager's part, I suspect. It's a good story, and it's just a shame it didn't have a better ending (manager realizing that customer has a point, and conceding on this one. It wasn't a very unreasonable request).
Although, I can see how someone ramming into and damaging the $600 bike would put the customer in a bad mood and the store in a bad position. That's why I don't think the manager was totally wrong.
Fight! For your right! To...riiiiide a bike?Last edited by Balgram; 07-28-2008, 07:22 PM.If there’s one thing women love, it’s the guy that just can’t seem to find the line that divides “Ha Ha” and “Stacey, get your purse, we’re leaving before he comes back.”.
--Gravekeeper
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